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Customer won't pay me!

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  • Published on Nov 25, 2022 veröffentlicht

Comments • 2 812

  • UNST3RBLICH
    UNST3RBLICH 2 months ago +197

    The fact that she shorted you $1k for the work you already did, then had the audacity to call and complain about the "massive chip" that someone else made, is just mind boggling to me. You've a lot more patience than me, because I think I would told her no, blacklisted her as a client, and taken her to small claims for the $1k.

    • bo jangels
      bo jangels 19 days ago

      i woulda answered the phone " oh hey darlene you have my money"

    • Plaid Lad
      Plaid Lad 23 days ago

      time = money

    • Peter Stegman
      Peter Stegman 26 days ago

      Just don’t wear that cap with Easy Money on it. People get ideas.

    • Mike Morehouse
      Mike Morehouse Month ago

      That is your typical Karen

    • JRCreations92
      JRCreations92 Month ago

      Well you seen how she acted when they were first doing the job says a lot. So from
      This point forward she needs something els fixed I would kindly say you still owe me xyz and I came out last time even tho I was not obligated to do so

  • Edward McMahon
    Edward McMahon 2 months ago +86

    Ryan, I love how you have taken Eric under your wing and given him so much potential to grow and learn. I love seeing him following after you wanting to be successful. You really give off such great energy even on tough days. You speak wisdom and much knowledge. You're a role model to many.

    • Michael Boyle
      Michael Boyle Month ago +1

      @Edward McMahon thank you so much. Appreciate the reply.

    • Edward McMahon
      Edward McMahon Month ago +1

      @Michael Boyle Hey- It is "Easyy E. CONCRETE !"

    • Michael Boyle
      Michael Boyle Month ago +1

      Do you know what Eric's Clip-Share channel is called?

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  • zack turner
    zack turner 2 months ago +59

    “I’m getting into a complaining mode… I gotta knock that off”
    It happens to everyone Ryan, but I love your mindset in all these videos. It’s okay to complain just not to make a habit out of it.
    I’ve never done concrete in my life but I still watch your videos because you’re super positive and your guys are too most of the time.
    Keep up the good work and hope you had a great thanksgiving

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  • Bruno_Lee
    Bruno_Lee 2 months ago +23

    Love how Ryan is such a great boss and friend. He's giving Eric some of the most honest and straight forward advice on how to do things. Some people will never encounter someone who can motivate and lift you up without jealousy or envy. Ryan is like the best mentor and is a great source of inspiration (at least in my eyes) to Eric.

    • Jacob Pacheco
      Jacob Pacheco Month ago

      Exactly brother give some money away best advice you can give to a young man

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  • Xulric
    Xulric 2 months ago +157

    Man I can see how much Eric looks up to Ryan, much as many of us do through these videos. Thank you for all the knowledge you share and showing the hard times and how you get over your problems, I try to implement your mindset into my life. Thanks Ryan!

  • Big Rob
    Big Rob 2 months ago +13

    I really appreciate the way you take your guys under your wing and try to help them succeed in life. Not just at your jobs. I love watching Eric and Francisco though E needs to get a camera on a tripod! Holy smokes I get dizzy. 😂

    • Juelz3684
      Juelz3684 Month ago

      What's the name of the channel

  • JerseyDevil
    JerseyDevil 2 months ago +6

    Forgetting that patch was a blessing , Eric’s always there at the right time, you were battling with yourself about your take on the situation but he was there for you to vent to. you were able to get the frustration out and continue with the mentality that you usually have 👍🏾

  • Mr Latnemis
    Mr Latnemis 2 months ago +4

    Your a good man Ryan!! I wish there were more people like you!! For real! ✊🏽

  • Conrad Morin
    Conrad Morin 2 months ago +1

    Ryan, I agree totally with your way of running your business, and having a good, honest and ethical accountant that has the same values and ethics as you have. >>>It says a lot about who you are, and why your business is doing as well as it is. >>>I wish you ongoing success, and it is nice to see you helping and giving Eric good advice, so that his You Tube can grow and become profitable.

  • Mauro Arteaga
    Mauro Arteaga 2 months ago +158

    Ryan I love the way you give Eric advice and encourage Him as well, we can definitely see your influence in Him.
    And just so that you'll know it's never boring listening to You talking weather it's about a Good day that you are having or a Bad Day due to rude people and their comments, You are always thinking Positive and even when you are making your point you always seem to find the a way to see the brighter side of any situation.
    You hit the nail on the head when you explained how it is about how some of the same people who encourage you in the beginning end up rooting against later on in your success.
    Keep being You and I look forward to seeing your videos as well.
    Blessings to you and your family and lots of Success in your future as well.

    • Tyler Durden
      Tyler Durden 2 months ago

      @Mike Murphy Eric is lazy tbh. He's 34 and acts like a kid

    • Zakkary Keith
      Zakkary Keith 2 months ago

      Of for sure . He definitely looks up to ryan

    • Mike Murphy
      Mike Murphy 2 months ago +3

      @aztodd74 eazy e concrete

    • aztodd74
      aztodd74 2 months ago +1

      @Mike Murphy What’s Eric’s channel name?

    • Mike Murphy
      Mike Murphy 2 months ago +1

      Yeah i see his influence big time on Erics Clip-Share.

  • Jay CB
    Jay CB 2 months ago

    I have so much respect for you Ryan. You are a good person first and an awesome boss next. Cheers to a good blue collar working man.

  • Sam Voyles
    Sam Voyles 2 months ago

    Ryan, definitely important subject/content. It is very nice to see how you support your team. You're definitely a (cheer)leader of your guys and it shows and in life you can never have too many cheerleaders. Also, I agree completely about advise. The thing about advise to remember is that "Advise not asked for is not well received". I have to keep reminding my self of this quote when I see someone make a mistake or struggle with something that I have had to deal with before. Just stumble upon your second channel. Looking forward to more videos.
    Any chance that you would share with us Erics new channel info?

  • North Shore Couple
    North Shore Couple Month ago +1

    Hi Ryan - I am in Sydney Australia and I look out for your new videos daily.
    Don’t let it go. You’ve done a honest job and should expect honesty in return. Those rails she is getting installed are effectively being paid for by you.

  • saigondese
    saigondese 2 months ago +4

    i could just feel the rage boiling lol you definitely handled that like a B O S S though Ryan!!

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  • Craig Finno
    Craig Finno 2 months ago +205

    Eric definitely has the personality to sell a lot of jobs. He deserves it if you don't do physical work everyday you really don't know how hard it is. Especially when you have to go to work in the freezing cold in winters and heat in summer. So I respect and root for all my fellow tradesman

    • life behind the wheel
      life behind the wheel 2 months ago

      So us trucker are nothing then when we gotta watch for you people who do suicidal into our trucks? 😅

    • KingArt
      KingArt 2 months ago

      Eric ain't scamming, he's young guys. He's what I call "got potential,we will see."

    • KingArt
      KingArt 2 months ago

      Ole Eric would be good in customer sales but would be living it up. Definitely takes alot to do manual labor. It's a tiring job I can't say I miss but each day down is fulfilling in a way. As a boss it's a lot nicer but still work.

    • Mitchell Brothers
      Mitchell Brothers 2 months ago

      @Zakkary Keith it's negative to mention race/age/experience matters when makings >20k sales...? LOL okay bud. id hate to be out in the real world with you.

    • Zakkary Keith
      Zakkary Keith 2 months ago

      @Mitchell Brothers he's already had good amount of side jobs and he's already buying equipment. Pretty sure it's going good. Why be on this channel if you're gonna be negative

  • Toni Tonga
    Toni Tonga 2 months ago +1

    Much respect and Aloha from Honolulu, HI. Your talk in the truck is so true, I've seen my brother and Dad go through this as small business owners here in Hawaii. Best to just keep our heads down and keep on trucking. Like you said, "Once you got haters, you're doing something right". Stay solid Victory, and God bless

  • Michael Spinelli
    Michael Spinelli Month ago

    Ryan, you are the man. I’ve been watching your videos for some time now.. you’re awesome to your crew and very knowledgeable!! Happy Holidays from New York

  • Troy Beebe
    Troy Beebe Month ago

    Hey great video. You seem to be a standup guy, not sure I could have gone and fixed that chip.
    Just a friendly reminder, a guy in a wheelchair may need that striped space to deploy a wheelchair lift or ramp and they are barely wide enough as it is. Obviously not an issue at this place, but in a crowded parking lot it is huge.
    Thanks for your content. Much continued success to you, Sir!

  • White Noise
    White Noise 2 months ago

    You got to love nit-picker, ridiculous customers who hold you hostage on a payment due to the actions of another contractor or something as miniscule as that tiny chip. That's ridiculous & nonsense.
    Glad to see Victory/Ryan/crew are doing well, as are Eric & Francisco on their side business and Clip-Share channel. I can tell Eric appreciates it!
    As for two-faced people who wish ill-will on you that once supported you (or haters that jealous), they're just showing their true colors and lets you know they are not people you want in your life. Been there, done that. Proud of ALL you guys!

  • Edward M
    Edward M 2 months ago +127

    Ryan sharing this knowledge with Eric is awesome. Nothing better than having that mentor in your professional life to help you rise up

    • Zakkary Keith
      Zakkary Keith 2 months ago

      @Juwuan Collins oh yeah man . Mikes cool too

    • Zakkary Keith
      Zakkary Keith 2 months ago

      He's actually a really good boss . I'd work for him Anyday

    • Juwuan Collins
      Juwuan Collins 2 months ago +4

      You can definitely tell Eric takes everything Ryan says to heart . He needs to stay around Ryan

    • Arturo Carrillo
      Arturo Carrillo  2 months ago +3

      He’s not just a boss he’s a leader. A REAL MAN

    • Stef Edwards
      Stef Edwards 2 months ago +1

      Erik is a lucky man, Ryan’s advice is priceless.

  • SaSorii8D
    SaSorii8D 2 months ago

    You’re a good guy for doing what you’re doing considering the customer man, don’t let a bad apple get the best of you. Hopefully she grows up and actually pays you the 1000$ if not I’d just send her a invoice every month till she finally pays. Sad people are that scummy.
    Keep doing you you’re a great businessman and business owner Ryan.

    • Karl with a K
      Karl with a K 2 months ago +2

      I never let a customer beat me out of one cent after my third project. I was a successful General Contractor in the 1980's, doing just over 1000 remodeling projects of every type. The third project into my career a customer told me I will not give you the last installment because I don't like the color of the grout for a tiny hallway project after it dried to the exact color of the sample. So I dug it out and replaced the hallway tile and told her to forget the last payment. I then went STRAIGHT over to a lawyer, paid $80 for a legal contract that would say that under no circumstances will I go back to do work on a project already accepted as complete....and I never did. I never returned calls on the answering machine, never went to look at the work, and never cared what they thought or who they spoke too. I only did quality work. Over all those projects I received higher and higher pay and more and more repeat customers...because I do the job ONCE, and never go back.

  • br549rdr
    br549rdr 16 hours ago

    I sure hope you got that work table. Lol. Just started watching recently. It seems to me Darryl might be a little on the lazy side. But it’s not for me to judge. Great job on the work you do. I do hope you give the Lord the credit for all your success. Those haters need Him in their life.

  • toodamsneaky
    toodamsneaky 2 months ago +3

    When Eric and Ryan talk I just smile the whole conversation lol

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  • PROGTP
    PROGTP 3 days ago

    Always interesting to see cheques still being used in the US, you’d hardly see a cheque in Australia these days, especially for wages, these days everyone’s wages (pay) gets automatically deposited into their bank account on payday.. no one uses cash here either, you just use your card to pay for everything..
    Luv the videos… 🍺👍

  • Tyler Steiner
    Tyler Steiner 2 months ago +267

    Ryan, the amount of patience you have for people is insane. I would have looked at that gouge in the concrete and told the lady “ yeah it’ll cost you the $1k you still owe me”

    • dave lythgoe
      dave lythgoe Month ago +1

      You shouldn’t be fixing that unless your charging her, but obviously she wouldn’t pay you for doing it. Fair play to you, I wouldn’t be doing it for her just because she’s holding money back already

    • Joseph Robinson
      Joseph Robinson Month ago +1

      @Romans it would've made no difference because someone like her will give a bad review anyway. He should take her to small claims court and get his $,1000.oo

    • DoC.Christopher Thompson
      DoC.Christopher Thompson Month ago

      @Hernasco Legend.most likely she's holding up $ from the railing company guys. That nice man should Just call them first for info on what she told them, because I wouldn't believe her anymore.

    • Gorkong_YT
      Gorkong_YT Month ago

      get real welcome to real life , need a trophy kid?

    • Stanley Hape
      Stanley Hape Month ago

      @Jeremiah b where are these honest contractors????
      The ones here are all ripoff artists. I'm totally serious, only 3 legitimate contractors and they are booked so far out the scammers fill the void.

  • I A
    I A 2 months ago

    Hey Ryan thank you for sharing that part were you talked about success and family.. I really needed to hear that because lately i have been bumping heads with my family.. I guess im just growing up and its a new phase in life.. Really appreciate that Ryan i dont have many friends so hearing this from someone like yourself gives me hope that everything will be ok just have to handle business and take care of the family. god bless ryan.

  • Daniel
    Daniel 2 months ago +2

    You guys do great work! Never give in to difficult customers with unreasonable demands. It only empowers them more.
    The absolute NERVE that someone has to have to withhold payment, then call you back weeks/months later to fix (for free) a mistake by another contractor 🤬🤬

  • KAW
    KAW Month ago

    Absolutely craziness thank you for taking us along with you. I appreciate your transparency. 😊

  • WyattoOlson
    WyattoOlson Month ago +1

    I love how even though the chip in the staircase was “extremely small, you still satisfied your customer!! Good look’s! 👍

  • cfd335346
    cfd335346 2 months ago +218

    God bless you ryan for dealing with people that are miserable and will die alone

    • Zakkary Keith
      Zakkary Keith 2 months ago

      @Stig Haaland I get what you mean . You're right

    • Stig Haaland
      Stig Haaland 2 months ago +2

      @Zakkary Keith You still are alone to die. Can't take anyone with you.

    • Zakkary Keith
      Zakkary Keith 2 months ago +2

      @dillon um no ? You know how many people die with loved ones around. Many

    • SheepaDoo
      SheepaDoo 2 months ago

      @dillon ya but shes gonna die unloved

    • dillon
      dillon 2 months ago +1

      @SheepaDoo realistically speaking, everyone dies alone

  • Matt Gelsomino
    Matt Gelsomino 2 months ago +1

    Dude I can relate to this video so much. From the customer who wanted the patch and held 1000$ for no reason, to the haters. Thanks for sharing. It is a weird phenomenon when the same people who were trying to help you succeed change once you start doing well for yourself. Very strange.

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  • james capets
    james capets 2 months ago

    Ryan I started my own business about a year ago now and can 1 million percent relate to everything u have said we have done really well and have been blessed but some people don’t seem to like that. I do construction as well and absolutely love your videos and your faith. Keep up the good work your doing awesome!!!

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  • Ricardo Flores
    Ricardo Flores 2 months ago +2

    Ryan I know what you're talking about when I was doing construction and I was getting ahead and then branched out on my own and doing well the haters came out the very guys who like me when I was not doing well, when they did that to me I was confused kind of depressed so I called my sister for support she just smiled and said with her hand on my shoulder, that is your validation! that you're doing well keep it up! thank you Ryan! for putting it in perspective and knowing I wasn't going crazy and wasn't the only one. Oh Happy Day!!!

  • Olivia W
    Olivia W 2 months ago

    Gosh it upsets me that the lady won't pay you. I hope she does after you do this repair because that just isn't right. Ryan, your such an awesome guy I'm so proud of Eric. You played a huge role in teaching him the right way, and it's so cool to see him grow ❤ And come ON, Darryl!! Help Ryan! Geez

  • djdash353274
    djdash353274 2 months ago

    Ryan, this is steve. Been watching every video from both channels, I love the way that you get a close bond with your workers. Wish I had a boss like that. I was working in a maximum state prison in texas for 20 years. So my wardens were never friendly. Lol keep up the good work. Saludos to all your peeps.

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  • Todd Peters
    Todd Peters Month ago

    I was in business for a long time and it's amazing what nick pick things customers will do to hold your money back , it's unreal ... I spent 8 hours on a dirt drive install was loaded up the guy says , it wasn't level ,and "had to tell" me how to do it , I told him I'm trying to keep water going down hill , but he didn't care , unreal .. I've got so many stories .., and many folks are so happy you came out and worked for them and ate honest ,, but the rich , control freaks horrible .. every time

  • Gary Mangelsen
    Gary Mangelsen 2 months ago +1

    Ridiculous that she expected free repair of something not your fault!
    Amazing that you did that w/o her paying you the $1000 she already owed you!
    You are a better man than most. Honestly I would have told her what the repair would cost & that she could add that to the $1000 & PAY UP before any repairs!

  • Doug Herdman
    Doug Herdman 13 days ago

    Wow Ryan you are so right!
    It is such a weird thing - same folks in the beginning are haters later.
    But yes hang on for the steady stream of
    Negativity and you know your going to be fine! All the best Sir hats off for Eric also....

  • JC Flyer
    JC Flyer 2 months ago

    That's crazy to be honest. I commend you for handling that so well. I typically won't work for people with that type of personality. Rock on, you're a much better man than me.

  • Brother Adam
    Brother Adam 2 months ago

    Eric is going to need another year working for you before he gets himself in a better position in knowledge and tools. But he will learn a lot this winter as well, along with Francisco. Running your own company is not easy, but running it part time with a full time job makes it easier to buy the proper tools and not keep yourself so handicapped

  • DescendandMaintain
    DescendandMaintain 2 months ago +1

    I’m not even a minute in, and I can see where this is going. Ryan, I love your business and the way you treat your employees. I do not work with concrete or any trade associated within, but I find myself watching your videos daily. I hope you have better luck with customers in the future, very much love from the west coast!!!!

  • Mac's Trade School
    Mac's Trade School Month ago +1

    Her zoom of the corn-hull sized flake to manipulate you into taking action says more about what kind of person she is! No matter how you act or acted it was a losing game against this type of individual. Just keep leading your crew and family by example. God bless you.

  • Willy Wonka
    Willy Wonka 2 months ago +66

    Ryan, you’ve taken a young kid and you’ve taken him under your wing a teaching how to be a man. You’re literally giving him a blueprint on how to be successful not only in business, but also in life. Us OG subs know how you came up as a kid and got into business and the blood sweat and tears that you put into your business. The way you’re mentioning Eric is heart warming!

    • Willy Wonka
      Willy Wonka Month ago

      @jackson cardnell eazzy E concrete.

    • jackson cardnell
      jackson cardnell Month ago

      What is Eric’s Clip-Share?

    • Buddy
      Buddy Month ago

      This is my first video on the channel, but I have to agree that he's clearly been a positive role model especially to Eric.
      There's a lack of role models for young adults these days

  • Anari Autumn Chakra 🍂
    Anari Autumn Chakra 🍂 2 months ago +2

    Lots of strength and love to you man. Its tough. But nothing can ever escape the eye of the almighty. Peace and Prosperity to you, Family and crew mate.

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  • Kyle Burdette
    Kyle Burdette 2 months ago

    My wife and I own a company specializing in custom metal railings. We do all our own installs. If we had a chip like that and the client had issue we would fix it ourselves since our drilling would have caused that “damage”
    Being that the railing is missing in that location leads me to believe that one of two things happened.
    The fabricator built the railing and it did not fit or the client decided she did not like it and asked for changes.
    When the rail was removed she noticed the chip and asked the railing guy and he said he was not fixing it because it is normal “damage” incurred during a surface mount install (or because he is already sick of the customer)
    I would be willing to bet she is not paying the railing guy either.
    If I recall she was a self proclaimed designer and when I heard her say that I winced. Designers have been some of my “best” customers over 15 years.

  • Enda Lynch
    Enda Lynch 2 months ago

    It's a weird thing how people can hate on you when you're being successful. I'm in Ireland Ryan an I get the same bull! Love the work by the way.

  • M J
    M J 2 months ago +1

    This is why I wouldn't make it out on my own even though I have the knowledge and experience in my trade to be successful. I would go to war over that $1k lol and by the time that was over with that lady would know better than to call me to go fix something I installed that someone else broke. Dealing with people like that is the worst

  • Rukus Gaming
    Rukus Gaming 2 months ago +1

    I can't believe her. She's definitely "entitled". I would of personally told them I'll fix it but not until you give me the $1,000 you still owe me.

  • Rick S.
    Rick S. 2 months ago +2

    I "cracked up" when you asked Daniel "What you should do to Daryl, for NOT showing up today" ..... That BIG pause, then Daniel saying "Give him THE BELT" !!!!! LOLOL 🤔🤣🤣🤣😂😉👍 Kid is SMART !!

  • Piney Prepper
    Piney Prepper Month ago

    Yea sorry Ryan I know you have a business to run and worry about reviews but, there is always two sides to a story. She is 100% wrong I would definitely not done the chip repair and take her to court just for principal. Those type of people can never be happy with anyone.

  • J&M Concrete Colorado Springs

    That customer will definitely be calling you back for any little thing. Good on you to fix it. Great video!

  • BlurryFace86
    BlurryFace86 2 months ago +63

    I'm glad you're not letting that lady bother you too much, she's the type of person that is going to pay in a "thousand" different bad ways, and wonder why she has bad luck when it's all because of her own actions. Thanks for 4 days worth of videos it's been awesome! God bless all you guys and your families! VICTORY STYLE!!!

    • skeena59
      skeena59 Month ago

      @Marvin Frederick That's the accepted practice pretty much everywhere. The fact Ryan dismisses the loss of $1K of hard earned money is confusing. I get he's a nice guy, but buisness is buisness. If you let people take advantage, soon word will get out;, and other's will do the same.

    • Marvin Frederick
      Marvin Frederick Month ago +1

      @skeena59 that’s what the company I worked for did A lien

    • Karl with a K
      Karl with a K 2 months ago +1

      He let the lady cheat him, so horrible to let it go by. He will remember her theft forever. I was a successful General Contractor in the 1980's, doing just over 1000 remodeling projects of every type. The third project into my career a customer told me I will not give you the last installment because I don't like the color of the grout for a tiny hallway project after it dried to the exact color of the sample. So I dug it out and replaced the hallway tile and told her to forget the last payment. I then went STRAIGHT over to a lawyer, paid $80 for a legal contract that would say that under no circumstances will I go back to do work on a project already accepted as complete....and I never did. I never returned calls on the answering machine, never went to look at the work, and never cared what they thought or who they spoke too. I only did quality work. Over all those projects I received higher and higher pay and more and more repeat customers...because I do the job ONCE, and never go back.

    • skeena59
      skeena59 2 months ago +2

      Ryan, put a lien on her property for non payment!

    • Something Someone Said
      Something Someone Said 2 months ago +3

      @Lowlanders Reminds me of eastern european floor installers...no pay? ok...rip it all out guys! (and thier circular saw get clumsy too)

  • Cholo Boy
    Cholo Boy 2 months ago

    Dude Eric has the best mentor with him. If I were him I would listen to everything that you say. Not copy but take your advice and perfect it.

  • Andree Riner
    Andree Riner Month ago +1

    I’ve had people not pay me I know how that feels. I’m a small guy to so when that happens it really hurts. I’ve been blessed though most of my customers are good

  • tallwill38
    tallwill38 Month ago

    That is the best and most honest advice I have ever heard on Clip-Share and I have witnesses that happen as well. It is not talked about by anyone or very very few anyway.

  • Michael Brown
    Michael Brown 2 months ago

    One thing you learn in any business you're in - You don't want every customer that comes along. But you are right, you don't want to be in a complaining mode, better to have a positive spirit.

  • Chad Derosiers
    Chad Derosiers 2 months ago +10

    You are an awesome guy Ryan. I wish more people understood that taking care of your employees, taking care of your customers & being a decent person will get you pretty far in life.
    There are a lot of people out there that could learn a lot from a guy like you.

  • ARMANDO CRUZ
    ARMANDO CRUZ 23 days ago

    brother your story of starting a business is so correct i've been through that but it is what it is. I own a couple of companies and one of them is concrete cutting (Concrete Cutouts, San Antonio, Tx) i watched your videos i've become a fan of your channel, and i've learned from them keep it up! Thank you sir

  • Jesus Hernandez
    Jesus Hernandez 2 months ago

    Hey Ryan, I’ve been wondering, does your guys file for unemployment during the slow/snow months? Or do they find work on there own until the season starts again ? Let me know.

  • Javier Nino
    Javier Nino 2 months ago +1

    Have my own concrete business in Texas and I deal with stuff like this all the time but this was ridiculous. Keep it man.

    • CoastaDeEst👉 ON TELE-GRAM
      CoastaDeEst👉 ON TELE-GRAM 2 months ago

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  • Matthew McLaren
    Matthew McLaren 2 months ago

    Good luck with the Shop buddy, im a Mechanic/welder been on the tools for about 3 years so far loving my job and will be great to see your journey maybe you can teach us a bit about business aspect of running a shop, as im just a Worker at the moment ( planning on changing that once ive got some solid experience not just a few years lol )

  • David Morris
    David Morris 2 months ago +50

    My favourite thing with Ryan is his honesty. He stands by his convictions and only wants the best for everyone he comes in contact with. I've been using this channel and the main one to learn leadership skills in my own trade and it has helped me a lot. Thanks!

    • Karl with a K
      Karl with a K 2 months ago +1

      Wrong convictions though they are. I was a successful General Contractor in the 1980's, doing just over 1000 remodeling projects of every type. The third project into my career a customer told me I will not give you the last installment because I don't like the color of the grout for a tiny hallway project after it dried to the exact color of the sample. So I dug it out and replaced the hallway tile and told her to forget the last payment. I then went STRAIGHT over to a lawyer, paid $80 for a legal contract that would say that under no circumstances will I go back to do work on a project already accepted as complete....and I never did. I never returned calls on the answering machine, never went to look at the work, and never cared what they thought or who they spoke too. I only did quality work. Over all those projects I received higher and higher pay and more and more repeat customers...because I do the job ONCE, and never go back.

    • 63flight
      63flight 2 months ago +1

      @Boosted Daily That should be a back charge on the railing guys.

    • Boosted Daily
      Boosted Daily 2 months ago

      Well, he should’ve been honest with that lady and said, I’m going to have to charge you to repair the chip.

  • Raphael Riendeau
    Raphael Riendeau 2 months ago

    As a contractor , I know exactly how you feel, sending you some love lol

  • Epicplays
    Epicplays Month ago

    You are. And awesome dude man. I love how you advice and talk to the kid like if he was your age that what we call respect for everyone much love brother

  • Jonathan Torres
    Jonathan Torres 2 months ago +3

    So she expects you to fix someone elses mistake when she still owes you $1000?!

    • tele_gram me 👉 epicurious32
      tele_gram me 👉 epicurious32 2 months ago

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      Thanks for commenting. You've been shortlisted 🎁🎁. Hit me up on Telegram 👆👆📩📩..

  • Don Lamaack
    Don Lamaack Month ago

    I would never have fixed this for the customer. I know you think your trying to avoid a headache but your actually creating more for yourself by giving in to her BS. You're right, she will be calling you when she gets a chip in the driveway and she will keep calling any other contactor who ever does work for her over BS because she get's away with it.
    I would take her to small claims court.

  • Rosie Lee
    Rosie Lee 2 months ago +13

    You're a great mentor for your young generation in your business Ryan. Not only you are teaching them, but the other business owners that watch your channel on how you can make a successful business if you treat others and your employees right 👍🏼

  • Dale Melson
    Dale Melson 2 months ago

    Wow I cannot believe how patient you are with that lady. If she owed me $1,000 I would not have fixed that damage done by the railing installer.

  • Last Cut Lawn Care
    Last Cut Lawn Care 2 months ago

    Hey Ryan, I would love to see a video going over what cameras you use how many battery’s and sd cards you rotate through during the day and anything else that helps you make these videos for us!

  • DJ
    DJ 2 months ago +1

    Just goes to show even in the worst scenarios you still fix your work when asked. Just sad people have the nerve to ask you to do that when they owe you $1000.. some people had to be raised under a rock

  • Aardvark Installations

    Just stumbled across this video looking for something else and found my self enjoying it. Great attitude you have mate. Keep it up. From England UK.

  • Jose
    Jose 2 months ago +10

    BIG UPS to you Ryan for been a great boss and a leader. Not all company owners wanna help their employees get ahead in life. Just that alone shows a lot about the person you are .

  • Patrick Mattice
    Patrick Mattice 2 months ago +1

    Yeah, Ryan, you are right, you don't want to fall 12 ft. I fell 6 feet off a ladder and broke my arm, ended up with a Titanium plate and 8 screws! Fall safety is no joke!

  • abruemmer77
    abruemmer77 2 months ago

    There was some truth spoken by you Ryan. Haters gonna hate. Sad thing is, when friends or rather former friends start to do that.
    Also, the time spent talking to Eric was easily the better one than the time for job at the lady.

  • Darien D
    Darien D Month ago

    Your a way better business man than me, when someone doesn't pay me I'm done!! Doing more for people like that enable there behavior.
    If after that they made negative comments on social media, that's a job for my lawyer, he's definitely going to get us all paid!!!

  • Luc B
    Luc B 2 months ago +1

    Loving the second channel Ryan, thanks for the hardwork and good uploads!!!

    • CoastaDeEst👉 ON TELE-GRAM
      CoastaDeEst👉 ON TELE-GRAM 2 months ago

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  • Chris H
    Chris H 2 months ago +14

    Ryan your really are inspiring and the advice that you share from your experiences about businesses and life in general is very inspiring and is extremely uplifting. Thanks for what you do to help people coming up!

  • Nathan Carranza
    Nathan Carranza Month ago

    You're a better man than I am. I would put a mechanic's lien on her property, cloud her title, file a pro se lawsuit, and file an endless amount of motions and depositions -- all just to fight back and not let her get away with it. You're a better Christian than I am, that's for sure.

  • BOO BOOBY
    BOO BOOBY Month ago

    Your a saint , myself I had a lady who didn’t pay me 1200 she owed me , she said that I had told her when the job was 3/4 done and figured the hours didn’t equate to the money owed even though the job cost a lot more than I billed her for we discussed it and I finally I just dropped it , she had the nerve to call me a year later to redo some plumbing .. ahhh no .. to busy

  • Mark Nesteruk
    Mark Nesteruk Month ago

    Dude mad respect to u for holding your cool man that’s crazy how dumb some people are I would have called out the customer and asked if they were functional at all for that small chip and u can complain for that that’s just ridiculous how petty people are especially if there not going to pay the rest of the money! Mad respect man!!!

  • Gary Rice
    Gary Rice 2 months ago

    I was up against not being paid. When I filed a complaint that my employer would pay me money they owed me the man said : "WAIT A SEC" -- 1099 you are not. Did he supply all the transportation and tools at the job - YES I SAID - well he said - he's not able to pay you 1099 and man they hated me from that cheapskate. I got my check within days though.

  • Robert Yu
    Robert Yu 2 months ago +16

    Ryan, some people can never be pleased. This customer is clearly one of them. I remember there were times during the original pour that her vibes / comments raised red flags. I work with the public in an entirely different industry, and quite frankly, these type of people wear me down. You have such a positive outlook. To me, nothing you do appears to be 'easy money' -- but you choose to look at it that way.

    • Karl with a K
      Karl with a K 2 months ago +1

      Exactly right. I was a successful General Contractor in the 1980's, doing just over 1000 remodeling projects of every type. The third project into my career a customer told me I will not give you the last installment because I don't like the color of the grout for a tiny hallway project after it dried to the exact color of the sample. So I dug it out and replaced the hallway tile and told her to forget the last payment. I then went STRAIGHT over to a lawyer, paid $80 for a legal contract that would say that under no circumstances will I go back to do work on a project already accepted as complete....and I never did. I never returned calls on the answering machine, never went to look at the work, and never cared what they thought or who they spoke too. I only did quality work. Over all those projects I received higher and higher pay and more and more repeat customers...because I do the job ONCE, and never go back.

  • 1Real truth Right now
    1Real truth Right now 2 months ago

    I'm owed approx. $60k from various "customers" It's going on 2 years now. I know, I'll never see that money. People are deadbeat scumbags anymore. I'm getting out of the service business altogether. And dude, I know you are thinking you are doing "the right thing" by going out there and fixing that one spot, you are not, you are being a complete dope. She'll never pay you. Day by day I'm learning this the hard way.

  • Yohanathan Downs
    Yohanathan Downs 2 months ago

    I spent 6 months roofing while I was starting up, that is some great experience. Can't beat a good roofing crew, nor the knowledge and experience you take from them

  • Omg and I care so much
    Omg and I care so much 2 months ago

    Everything you talked at 16:00 was all facts. I look up to this guy I want to have my own business aswell.

  • Michael
    Michael Month ago

    I've lost thousands of dollars when I had my landscaping business. People would make every excuse possible not to pay.....I finally learned my lesson and started to have work contracts signed by my customers...Very few problems after that...

  • k47w
    k47w 2 months ago +31

    I never felt a purpose in my life and have always planned to take my life after I lose all my family. it sounds wild, but that was my reality. watching you has really given me a new perspective, and new meaning in life. I aspire to be like you, Ryan. a great boss, worker, friend, husband, and of course father. thank you, these videos are a life saver.

    • MM
      MM 2 months ago +2

      Life is beautiful bro. Always light at the end of the tunnel!

    • fartpoobox ohyeah
      fartpoobox ohyeah 2 months ago +2

      Don't ever take your life. I lost my twin brother two years ago. To say we were extremely close is the understatement of the century, we were as close as two humans could ever possibly be. If I can go on and live my life, as hard as it is, without him, you can find some reason to live yours.

    • Chernobyl Baby
      Chernobyl Baby 2 months ago +15

      Put some energy in to studying who Jesus is. Dont let the "religous" people speak for him. Besides they have nothing to do with you.
      Please dont ever take your life. Always fight.

  • RobTrip
    RobTrip 2 months ago

    "I have a complaining spirit right, got to knock that off"
    Respect this man.

  • Jaime Martinez
    Jaime Martinez 2 months ago

    Brian, such a good dude I see how much you care about your employees. Good job keep it up brother.

  • Carlos Garcia
    Carlos Garcia 2 months ago

    Ryan, you are a better man than I am. You went and fixed that hole, even though it was caused by someone else, and this is even after she still owed you one thousand dollars. Sue her in small claims court. Don't let anyone take advantage of you. This is money taken away from you, your family and your workers. As they say, good guys always come last!! Don't let it be you!!

  • Mx81kes 7:10
    Mx81kes 7:10 Month ago

    Used to watch you everyday man or well upload but i miss out on 5 -6 vids sometimes more but love cathing up and your always growing keep up the work man. love the effort

  • irwinvtor
    irwinvtor 2 months ago +44

    Good to see Eric maturing and putting more thought into his future with a great teacher in Boss man Ryan. Keep it up

  • Flowtester21
    Flowtester21 Month ago

    I’m a tree trimmer and my dad had a roofing business when I was growing up and one thing I’ve always said is you can’t please everybody.

  • Dean Chapman
    Dean Chapman Month ago

    Go Eric, do it! You'll be great, I'll subscribe for sure. 🙂

  • PopPop Kustom Kars
    PopPop Kustom Kars 2 months ago

    Here in New Jersey, you don’t pay $1000 for completed work, that concrete would be ripped out in a heartbeat! That lady is lucky to have a patient and kind contractor like Ryan!

  • Doug Lackie
    Doug Lackie 2 months ago

    Glad you had to mix that whole yard of concrete to fix that huge hole. You always get them few customers that are always never happy no matter how nice your job is! But just going back to make them maybe happy is very professional! Nice work Brian!

  • Djinn871
    Djinn871 2 months ago +21

    Eric is incredibly lucky to work for you and learn from you. I remember being like him when I was 18 and I really hope the best for him.

  • Bennetzen
    Bennetzen 20 days ago +1

    when you can fix a concrete chip with a bottle cap with water, it cant even be called a chip lol. what a costumer, I hope you get paid and can move far away from her lol

  • William Catchpole
    William Catchpole 2 months ago +2

    That was a ridiculous complaint. The railing installer chipped it and should have fixed it himself. He passed the buck onto Ryan for sure. Good job Ryan for stepping up. If I remember correctly she was a designer and would hate such a minor hidden defect.

    • 4cClubT
      4cClubT 2 months ago

      F- that thousand bucks cuz therse a color faid, that concretes gonna do all kina stuff anyway,

    • Karl with a K
      Karl with a K 2 months ago +1

      Wrong. ALL wrong. He now had made it possible for someone to think doing wrong gets you $1000. I was a successful General Contractor in the 1980's, doing just over 1000 remodeling projects of every type. The third project into my career a customer told me I will not give you the last installment because I don't like the color of the grout for a tiny hallway project after it dried to the exact color of the sample. So I dug it out and replaced the hallway tile and told her to forget the last payment. I then went STRAIGHT over to a lawyer, paid $80 for a legal contract that would say that under no circumstances will I go back to do work on a project already accepted as complete....and I never did. I never returned calls on the answering machine, never went to look at the work, and never cared what they thought or who they spoke too. I only did quality work. Over all those projects I received higher and higher pay and more and more repeat customers...because I do the job ONCE, and never go back.

  • Aaron Grabowski
    Aaron Grabowski 2 months ago

    True story Ryan. You hooked Eric up by putting his channel out there