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UPDATE: PEPSICO Sent Me A Letter After Consuming a 26 Year Old (Expired) Bag of Cheetos "Zig Zags"

  • Published on Jun 3, 2023 veröffentlicht
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    UPDATE: After consuming a not so fresh 26 year old bag of Cheeto's Cheesy Zig Zags which were probably discontinued by FRITO LAY back in the year 2002, the L.A. BEAST decided to call up the Frito Lay Customer Service number & let them know first hand about his experience. After talking with representative Jewel, she told the Beast that he would be receiving a letter from Corporate within 7-14 business days...and here today, the L.A. BEAST would like to share the contents of this letter with everyone...
    What does the letter say??
    Let's sit back, relax, & find out!!
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    Have A GOOD DAY!!

Comments • 7 015

  • James Taylor
    James Taylor 2 months ago +2148

    I watched this as it caught my attention, I’m a 32 year PepsiCo veteran, now retired! Good to know we stand behind our products! You my friend are asking for a reduced lifespan consuming old snack foods! Good luck!

    • skippy62able
      skippy62able  2 months ago +1443

      I’m sure those who consume fresh PepsiCo products are also looking at a reduced life span

    • Zephyr
      Zephyr 2 months ago +168

      @skippy62able ZINGGG GOT EMMMM

    • dabomb1111
      dabomb1111 2 months ago +37


    • Baby-Shark GTO
      Baby-Shark GTO 2 months ago +21

      @skippy62able facts

    • Leia
      Leia 2 months ago +8


  • thomas green
    thomas green 2 months ago +7607

    The fact you actually called customer service to complain about the freshness of a 26 year old bag of chips is hilarious, Never change Beast 😂

    • skippy62able
      skippy62able  2 months ago +882

      That makes this whole journey all the more sweeter. The ridiculousness of it all

    • b blood
      b blood 2 months ago +35

      ​@skippy62able nick s. Should get 1 of the free product tickets. Though I suppose you made the call.

    • sen
      sen 2 months ago +15

      it would be considered false advertisement right ? what a bag of chips to them anyways they have the quantity but it looks like the quality too

    • Comet_Samurai
      Comet_Samurai 2 months ago +30

      To be fair they never state a cut off date for calling in about non fresh produce so by all means you could call PepsiCo about a 100 year old Pepsi (Yes, they're 125 years old)

    • Dev
      Dev 2 months ago +25

      @Comet_Samurai That's why they changed it to "Guaranteed fresh until printed date" or something along those lines to avoid situations like this lmao.

  • Just Me
    Just Me 2 months ago +243

    Wait, they still had the same phone number after 26 years? Im pleased to see that they stood behind their product 😀

  • Owen Damon
    Owen Damon 2 months ago +441

    Been watching this man for years and he’s still putting out pure CONTENT

    • skippy62able
      skippy62able  2 months ago +69

      Stay tuned owen

    • Colton N
      Colton N 2 months ago


    • Trk
      Trk 2 months ago +1

      Dude same!!

    • Steven Ricchezza
      Steven Ricchezza 2 months ago

      I've been watching Kevin since the Big Mac challenge

    • notfiveo
      notfiveo Month ago +5

      30 years from now he will try to use the coupons which won’t work because bar code scanners will be obsolete. He will then call the company which will be totally run by AI and robots which will suggest going back 30 years in time to use the coupons.

  • N Hansen
    N Hansen 2 months ago +800

    I love it when Jewel in a tone of mild panic asks: you ate chips from TWENTY Years ago???!!! LOL

    • pecosROB
      pecosROB 2 months ago +19

      mine would have started with a BRUH lol she kept her level of surprise professional lol

    • Wim Hof
      Wim Hof 2 months ago +7

      I laughed so hard at that moment lmao

    • Galagy
      Galagy 2 months ago +7

      She said that so her coworkers would overhear and come over lol

    • dorien jamal herumakhet bey
      dorien jamal herumakhet bey Month ago


  • StevetheCollector18
    StevetheCollector18 2 months ago +158

    I can't think of anybody else who would do this kind of stuff, eating an extremely expired bag of Cheetos, calling Frito Lay to tell them about it and framing the Cheetos bag along with the letter and the coupons he received, and of course document everything on Clip-Share. You're definitely unique Beast. Also Pepsico is so cool man.

    • C.K
      C.K 2 months ago +5

      Have you watched Steve MRE 1989? He has eaten food rations from the civil war, and plenty of rations from ww1 / ww2 XD

    • StevetheCollector18
      StevetheCollector18 Month ago

      @C.K I haven't but I'll check him out.

    • C.K
      C.K Month ago +4

      @StevetheCollector18 You won't regret it, be prepared to lose some hours lol.. Lets get this out onto a tray, nice!

    • Marcus W
      Marcus W Month ago +1

      This! Pepsico has made the right decision and that made them go viral - the best kind of PR they could imagine.

    • Logan Myall
      Logan Myall Month ago +1

      ​@C.K I love steve but food designed to be shelf stable for decades + is a bit different than what the beast does lmao. Granted with improper packaging (not his fault) Steve does often push it, but frankly the point of canned/mre food is that if under proper circumstances, it'll last essentially forever.

  • LaShay DaGoddess - Topic

    The fact that they actually sent you coupons for their snacks for a 20 year old snack is crazy 😂😂

  • VALENTINEproductions
    VALENTINEproductions Month ago +30

    I have a 21 year old son with autism, I love introducing him to videos and people I love watching on here and your "Have a good day" has become one of his favorite things to hear. lol. We binged on your videos last week for a good 3-4 hours. Anyway, hope you're good man.

  • Travis Meyer
    Travis Meyer 2 months ago +27

    From a Frito sales rep I have to say this was incredible you sir are hilarious! you are both a scholar and a gentlemen 😂

    • Suburban Garden Permaculture Style
      Suburban Garden Permaculture Style Month ago +1

      Lol, I'm the son of the man that is the exclusive manufacturer of Frito's extrusi9n equipment. The FCP extruder, 660lbs an hour? Made by my dad for the last 30 years.
      My dad's company invented the Dale Earnheart car chip, the Flavor Twist, and many other unique frito chip offerings.

    KILLERONROAD 2 months ago +287

    As someone who has worked customer service over the phone, this would be the funniest and pettiest call lol
    I wouldn't even be mad, I'd just be laughing while filling out my call notes in the end

    • To a Brighter Future
      To a Brighter Future Month ago +4

      I actually called my cable internet provider once, network was out, blah blah blah.
      They ran through the checklist, and told me to double check the connections.
      Turns out, among all the high tech spaghetti, the power cord to the modem had somehow popped out.
      I plugged it back in, and everything was humming within a few minutes. Boy, did I ever feel like a yutz. 😖
      I must have been the talk of the water cooler for a week. 🤦

    • Rasmus Haraldsson
      Rasmus Haraldsson Month ago +1

      @To a Brighter Future 🤣👍

  • WLS Churchill
    WLS Churchill Month ago +19

    Between you calling the customer service for a phrase on a 26 years old Cheetos bag, and them actually keep their engagement to have the snack on them, it's just too good... Never stop being you Beast !

  • JesusChristLovesYou
    JesusChristLovesYou 2 months ago +1822

    This bag of chips was created when I was born. For 26 years it sat, where ever it was, and for that duration of time I grew, I learned, I developed, I cried, I loved, I lost. While I experienced life, that bag of Cheetos had a life uniquely separate from mine, outliving even some people I knew. And here I sit, watching it find it's purpose and complete the task assigned to it by destiny. This video is so humbling to watch.

  • Arthur Miniear
    Arthur Miniear 2 months ago +90

    Jewel knocked it out of the ballpark on customer service. And you pushed the envelope on reasonable expectations, and they still came through without excuses. That's impressive commitment to the printed promise on the packaging. 👍👍👍👍

  • Zstang01
    Zstang01 2 months ago +7365

    This man is single handily carrying the OG Clip-Share on his back...we need more people with content like this...pure gold

    • The Curious Noob
      The Curious Noob 2 months ago +318

      No 15 minute intros. No unnecessary information. Just straight up entertainment from beginning to end.

    • layman's Theory
      layman's Theory 2 months ago +28

      Agreed 💀

    • Matt Marzula
      Matt Marzula 2 months ago +8

      While imitation is considered the highest form of flattery, it's sort of hackneyed.

    • Ash’s Van Life
      Ash’s Van Life 2 months ago +38

      Well said!!! He was The LA Beast even before Mr Beast became Mr Beast

  • Gene Savage
    Gene Savage 2 months ago +36

    After seeing their commitment to customer service in the face of absurdity, I am going to make sure that EVERY bag of Cheetos I buy going forward will ONLY be Cheetos made by Frito-Lay. Good for them!!!

  • Cory OTR
    Cory OTR 2 months ago +38

    Your content still puts a big smile on my face as it did 10 years ago when I was a kid in high school. Appreciate you and the effort you put into your content!

    • 74 74
      74 74 2 months ago +3

      As a 40 year old gym guy this is the humor I love classic .. he’s like one of the boys

  • Bonefetcher Brimley
    Bonefetcher Brimley Month ago +7

    Poor Jewel, she just wanted to clock in do her work and go home, then she gets dragged into this utter insanity, and now I, some random person online know of her existence. I wish her all the best.

  • bilinas mini
    bilinas mini 2 months ago +15

    i will forever be a fan of LA Beast. Been here since the very beginning and im glad to see that you're still producing extremely entertaining content. Much love brother, Thanks for

  • Megan
    Megan 2 months ago +3152

    Petition to bring back Zigzags like you did Crystal Pepsi

      BN ANDRSIN 2 months ago +49

      It was on shelves for a couple of days. Way up north here. I missed it

    • Alexandre Rodrigues
      Alexandre Rodrigues 2 months ago +52

      we have it here in Brazil, its called Cheetos Requeijão

    • Godzilla Cheeze
      Godzilla Cheeze 2 months ago +7

      Still miss that, bro.

    • Private User
      Private User 2 months ago +16

      I'd buy the zags

    • Roy Carlson
      Roy Carlson 2 months ago +9

      I totally agree ❤ and i wish i could have a fresh crystal Pepsi 😢 my favorite pepsi ever .❤ Thank you LA BEAST FOR LETTING ME AND OTHERS FOR TRYING CRYSTAL PEPSI 🎉❤

  • Occult Opossum
    Occult Opossum 2 months ago +24

    The fact it's been 8/9 years since I first saw some of your vids, and coming back to see your channel now it feels like such a time capsule, the energy, appearance, style all feels the same. It's nostalgic for sure, but also just makes me thinking you're living in like this frozen moment of time or just unearthed you from a time capsule. (def don't mean any of this in a negative light either)

  • Spanky
    Spanky Month ago +1

    The fact that she actually hooked you up with some coupons too now that’s customer service

  • Bruce Tharpe
    Bruce Tharpe Month ago

    The fact that you consumed a bag of Cheetos from the late 90s absolutely astonished me! Job well done to the L.A Beast, from a loyal follower of your works since 2013!

  • Bobby White
    Bobby White 2 months ago +27

    This is just incredible. What a great piece to put on your wall.
    I like Pepsi better now too. Nice to see them stand by their stuff. They could have said we only guarantee freshness for 25 years or used some legal loophole but they didn't. Definitely good guys.

  • badbydesign
    badbydesign 2 months ago +4

    I did not consume these chips... and this STILL has been an unusual experience. Proud of you Sir!

  • Daveed 78
    Daveed 78 2 months ago +3482

    Jokes aside, this is how customer service should be. He was clearly in the wrong but they still stood by their claims and gave him vouchers because at the end of the day it costs them basically nothing to show that their company will go the extra step.

    • skippy62able
      skippy62able  2 months ago +804

      I 100% disagree. I was not clearly in the wrong. The language on the package was clear. They did not mention this bag is on us only if consumed within “best by date”. It just said if not fresh, this bag is on us. It wasn’t fresh nor did I know it wouldn’t be. I’ve consumed 50 year old Vietnam era M.R.E. ‘S that tasted as fresh as the day it was made

    • Vincent Banks Jr.
      Vincent Banks Jr. 2 months ago +55

      ​@skippy62able I would have to agree withu

    • Erik Delgado
      Erik Delgado 2 months ago +110

      They aren't losing any sleep over 3 $5 bag of chips dude. we're talking about a multi-million dollar company. no matter how silly this seems and we all agree the cheetos were stale AF. they need to honor what they say.

    • Mario Plousiou
      Mario Plousiou 2 months ago +44

      @skippy62able Sure but why use common sense right?

    • lanky streak of piss
      lanky streak of piss 2 months ago +9

      Daveed, you're the one who's clearly in the wrong lol.

  • michael kelly
    michael kelly Month ago +2

    Every day I watch your videos during my lunch break and they NEVER get old! You’re the best! Thanks for eating lunch with me and making every day disgustingly hilarious!!
    Mind over matter baby!

  • XAlien1k
    XAlien1k Month ago

    This is gold, props to you for making banger content for over 12 years! Love it

  • Clacroix
    Clacroix 2 months ago +10

    I feel like… 27 years ago, we would have known better than to do something like this just to get some free chips from consuming an old bag of free chips. 😂 she was probably just being nice because she thought there was something wrong with you and figured it was the very least she could do for you. 😂😂

    • RT66RC
      RT66RC 2 months ago

      Clacroix: Well yes, but what about before that? ;)

  • Cmoth040
    Cmoth040 2 months ago +6

    I would love to be able to see the mind-cloud from Jewel while you were explaining consuming a 26 year old bag of Cheetos. I guarantee you, she was shaking her head and told this story to every single person she came across at work for the next few days.

  • M. B.
    M. B. 2 months ago +948

    *Calls quality assistance and says* “Good day, LA Beast Here.” Without breaking character.
    What a legend

    • TippyHippy
      TippyHippy 2 months ago +23

      I put my hamster in a sock and slammed it against the furniture.

      DIGITAL NIGHTMARE 2 months ago

      @TippyHippy 😂

    • Parzivle
      Parzivle 2 months ago +5

      @TippyHippy You make me want to cry. That’s (in my opinion) kind of cruel. But even so, I do respect YOUR opinion.

    • MrDeathbyzombies
      MrDeathbyzombies 2 months ago

      This is the greatest comment chain of all time.

    • riky m
      riky m 2 months ago

      The comment I was looking for. Lmao

  • Johnny Volume
    Johnny Volume Month ago +1

    Dude! Been sick the last 3 weeks, stumbled upon your channel and have been "consumed" by watching your videos. Totally entertaining, and please keep on rocking out the videos! Much love from the 313!

  • Roger Elzenga
    Roger Elzenga 29 days ago

    Dude! this is part disturbing part wholesome af! :D They really stood by their statement, it was no longer fresh, so here are some coupons! :D

  • Craige Slim
    Craige Slim 2 months ago +5

    This is amazing! I followed LA beast closely when he was bringing back crystal Pepsi a handful of years ago, but then my life got busy and I kind of lost track of him. Now years later, this video pops up and I’m over joyed to see he still up to the same kinds of things and creating the same type of content! Resubscribed! One of the last real original Clip-Sharers!

  • Hansen Wilson
    Hansen Wilson Month ago

    Great video, as others have said - feels like old Clip-Share.
    Congrats on the pepsico customer service hookup! Curious if they're doing all they can to make people forget about the plane reward lawsuit.

  • CelestialSkyDragon
    CelestialSkyDragon 2 months ago +752

    Yo props to Pepsico for keeping their promise despite the bag being over 20 years old. Now that is commitment and customer service. Most companies would likely say there is nothing they can do but they kept their word. Much respect to them and to you for consuming this bag of cheese flavored chemicals. Godspeed my dude!

    • Notepad
      Notepad 2 months ago +40

      Honestly 20 bucks in coupons is pretty nice to replace just some small, decades old bag

      NESS D BEST 2 months ago +2


    • Tristan Jacobucci
      Tristan Jacobucci 2 months ago +19

      Yeah, I mean, even though they're a soulless corporation, this was really solid customer service and commitment! You rock Jewel. I hope they're treating you right over there ✌️

      CAP’N CRUNCH 2 months ago +2

      @Notepad $14.97

  • John Eyman
    John Eyman 2 months ago +8

    Pepsico has great customer service. I called about 6 months ago to ask if they were discontinuing the Frito corn chips ( big Fan) as after visiting 6 different large retail stores I was unable to find them in the stores. They said it was a distribution problem due to covid and then sent me several coupons like you received. Awesome customer service.

    • Suburban Garden Permaculture Style
      Suburban Garden Permaculture Style Month ago

      I can assure you, the Frito will never go away... their top 3 products are doritos and fritos and cheetos. I used to make the quill drives that makes cheetos, and used to build the quill drives that grind the corn into Masa for the cheetos and fritos. My dad owns the company that is the world wide exclusive manufacturer of frito lays extrusion equipment.

  • Shawn Holloway
    Shawn Holloway 2 months ago +3

    Thank you for your commitment to snack food integrity.

  • Jair Brown
    Jair Brown Month ago

    Those coupons look awesome! I'll have to remember to actually call if my stuff ever doesn't taste fresh, which is already a rare occasion.

  • Eugene Edens
    Eugene Edens 2 months ago +35

    You know what I find more amazing and extremely scary at the same time, these snacks were two and a half decades old and although they tasted off, you didn't get sick from them. The amount of preservatives in them must be ridiculously overwhelming. It really makes one wonder exactly what we're putting into our bodies when we eat this stuff. Does that mean I won't continue to eat such snacks, no, but it still amazes me that this is possible. 😅🤣😂

    • Golden Boy
      Golden Boy 2 months ago +3

      If there had been the tiniest lil break in the seal they wouldve all turned to dirt by now! Chip bags dont have normal air in them , they use a special gas that keeps the chips super fresh and makes it impossible for oxidation to occur till you open the bag! They used way less preservatives back than!

    • Golden Boy
      Golden Boy 2 months ago +1

      They use the same gas in all bagged chips today and cereal too!

    • Pickled Sausages
      Pickled Sausages 2 months ago +4

      Bro I know people that have eaten this stuff from 30-40 year old military rations and lived to tell the story. As long as it has next to no liquid in it, it could last a century.

    • Eugene Edens
      Eugene Edens 2 months ago

      @Pickled Sausages
      I'm reminded of the scene in MASH where Frank Burns is complaining to Colonel Potter that the men are throwing away too much food. Potter asks him why it bothers him and Burns responds "what if the enemy were to get a hold of the food?"
      Potter's response is perfect, "We'd win the war." 🤣😂
      A more modern version of this is M.R.E. = Meals Rejected by Enemy. 😂🤣

    • KumaBean
      KumaBean Month ago +2

      I’m sure I’ve read that human bodies take longer to decompose these days as a result of all the preservatives in our food.
      Nitrogen is the gas that gets put into crisp/chip packets.
      Not only is it a dry inert gas that preserves the contents of the bag, but it also acts as a cushion to help prevent the crisps from being destroyed in transit.
      People moan about crisp bags ‘being full of air’, it’s not to rip you off, just looking at the price compared to the weight of the contents let’s you know you’re being ripped-off, it’s literally to protect the contents.

  • Herald
    Herald Month ago +1

    I was just dying of laughter the entire video then you said “it’s been such a unique experience” and I just lost it 😂😂

  • Andrew S
    Andrew S 2 months ago +852

    I love how you call Pepsi and still hit them with "LA Beast here". Obviously they know exactly who you are without any hesitation.

    • aaaa
      aaaa 2 months ago +53

      Still laughing at this part. Never change Beast.

    • Jonathan Balls
      Jonathan Balls 2 months ago +13

      I doubt it. He's popular but definitely only a niche thing. He's not yet a household name. Yet.

    • FatherDoug
      FatherDoug 2 months ago +7

      @Jonathan Balls Tbf, most dudes even from the UK, if I ask them if they've seen one of his videos, theyll have usually seen one or two. Especially the old ones

    • Jonathan Balls
      Jonathan Balls 2 months ago +1

      @[deactivated] hm. I could def be wrong, but just seemed like an older lady like this one might not know him but who knows?

    • JJ
      JJ 2 months ago +1

      @Jonathan Balls Satire

  • Bob the Cat
    Bob the Cat Month ago

    This was probably the most pleasant call Jewel received that day. You probably made her day man. Good job.

  • Silence Filmed
    Silence Filmed Month ago

    To be honest dude, this is one of your best videos I've ever seen. I like these kind of real videos. Start doing some more of these please!

  • Por Tee
    Por Tee Month ago +3

    This is so wholesome because to a 90s kid, interacting with a big company then getting return correspondence was VERY exciting stuff.

  • jim bob
    jim bob 7 days ago

    Congrats on your conquest ! You never cease to inspire.keep up the good work dude!

  • Jay
    Jay Month ago

    Wow! That’s great customer service! Can’t believe a company would be willing to replace a product after 26 years 😂

  • Getsu Fūma
    Getsu Fūma 2 months ago +599

    Shout out to Jewel, we need more people like her in customer service in every business

    • skippy62able
      skippy62able  2 months ago +97


    • Harper Nicholson
      Harper Nicholson 2 months ago +7


    • RraMakutsi
      RraMakutsi 2 months ago +32

      I called customer service after watching the video, just to compliment the professional manner in which Jewel handled Kevin's call 😄. I felt that she did her job very well, with courtesy and good humor, and acted as a fantastic representative for Frito Lay. I told them that I was even inspired to go out and buy some delicious Frito Lay products, thanks to Jewel... I actually bought a bag of "Flamin' Hot Cheddar & Sour Cream Ruffles", which were new to me, and honestly some of the best chips I've ever had! The lady I got on the line, Kathryn, was both perplexed and amused by the situation, and appreciated hearing from a fan of the one and only, original LA Beast. I was also treated quite kindly, and of course, at the end of the call I told her to "Have a Good Day!"

    • 1962 impaula
      1962 impaula 2 months ago +4

      Somebody saved her soul😂

    • ThatOddLife
      ThatOddLife 2 months ago +1

      ​@1962 impaulafantastic comment. That album is a banger by the way.

  • Cory Martin
    Cory Martin Month ago +1

    Hey they stand behind their product even after decades. Props to them.

    MIKE SKIS 2 months ago +1

    Your videos make me remember the days of Clip-Share’s past, and it’s wonderful glory through the format. Long time fan man, keep it up!

  • Peoplesuuck
    Peoplesuuck 2 months ago

    LA Beast you have never stopped putting out some truely funny and unique content. One of the Clip-Share OG's. Never could I forget Crystal Pepsi. I do indeed wish the best for your health cuz god damn it you are awesome lmao. Would definitely drink a (current date) beer with you hahaha.

  • Ah Jodie
    Ah Jodie 2 months ago +1

    One of the learning experiences I had in grade school, back in the 1960's was to write letters to companies. I found the whole thing exciting and learned from that to do that frequently. I have gotten all sorts of things over the years, and it is oddly cool to have the confidence to do it. Before cell phones and google, I could call my local library and ask them for information, which they would find, and call me back. We lived out in the country, and it was hard to get to town, my mom didn't drive, and dad drove truck out of town a lot.
    It is still interesting you ate those things!

  • Okay like I guess so
    Okay like I guess so Month ago +1

    The only channel on Clip-Share that has stayed true for so many years. You will forever be my favorite Clip-Sharer. You do this because you love it, and that’s why we love you

  • Justin Williams ✔️
    Justin Williams ✔️ 2 months ago +239

    The fact that the number still worked and they honored the product after almost 30 years is crazy

    • Todd Smith
      Todd Smith 2 months ago

      Why would they change their number

    • Daniel Thomas
      Daniel Thomas 2 months ago +11

      @Todd Smith there’s been plenty of times when I’ve tried to call a company and the number has been changed

    • Todd Smith
      Todd Smith 2 months ago

      @Daniel Thomas horrible customer service

    • xWaBiDx
      xWaBiDx 2 months ago +3

      That is why Pepsico will always have my money! xD

    • Texas Red
      Texas Red 2 months ago +2

      @Todd Smith That’s not horrible customer service, it’s just a business number. It’s not uncommon for them to change but PepsiCo is a massive corp ofc it’s the same

  • Shortsforshow
    Shortsforshow Month ago

    I just rediscovered this channel after maybe 10 years. Pure gold, so many memories, please keep uploading. This is OG Clip-Share hall of fame stuff

    • Xavier Harding
      Xavier Harding Month ago

      You know you can subscribe to a channel right ?

  • Dana DeSantis
    Dana DeSantis Month ago

    Been watching you since you broke your toe in half dude. Feel like you are absolutely the king of Clip-Share. Glad you’re a channel that stayed solid and never changed

  • Scott Copice
    Scott Copice Month ago

    The LA Beast is a living legend, been watching you since day 1 man. Always so excited when you drop a new video keep doing you man!!!

  • Roy D.
    Roy D. 2 months ago +2

    It's like a master's degree for him. Hats off to you sir. You're keeping me humble. 😂

  • MashaT22
    MashaT22 2 months ago +1

    Maybe you can start a chain and get a replacement for the replacements!
    Way to stand by your commitments #PepsiCo & #FritoLay, even when people are dumb enough to “knowingly” consume 26 year old products! I applaud you! 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
    P.S. please bring back #Cheetos ZigZags so we can all try a fresh bag! Put this guy’s pic on the front of the bag too!

  • The real Nick S.
    The real Nick S. 2 months ago +2659

    Dear Kevin, LA Beast, Skippy62able, and once again THE MAN!!!
    I am so ecstatic, grateful, and blown away for what you have done with the items I sent you to your PO Box. When all the unclaimed lockers were cut open by members of our maintenance team you were the first person I instantly thought of when I saw those amazing vintage snack treasures inside. I knew in that moment I had to save them from being thrown away and send them into the right hands. The amount of creativity and research that was put into this whole idea makes me truly happy what you've brought to life from these vintage snacks. I'm sending you a thank you package in the next couple of days (no vintage snacks inside unfortunately).
    Have a good day everyone!
    Nick S.

    • skippy62able
      skippy62able  2 months ago +490

      Thank you again. A new awesome memory has been created because of these items. If you provide a return address, I’ll send back some stuff

    • Paul Miss The Net
      Paul Miss The Net 2 months ago +105

      @skippy62ableDude you’re awesome never change

    • Kurtis Palmer
      Kurtis Palmer 2 months ago +11

      Was it only snacks in the lockers? Did you find any odd things or things worth saving

    • Nork Amoomoo
      Nork Amoomoo 2 months ago +41

      Why is this guy roleplaying Nick Swardson?

  • Ryan Rusch
    Ryan Rusch Month ago

    I just discovered this guy and he is not only the most wholesome person on the planet, but he would give Marcus Aurelius and Epicetus a run for their money on most powerful frame of mind man out there.

  • jasontensa
    jasontensa 2 months ago

    bro's still doing youtube after these years and STILL makes the effort to reply to comments, YOU A REAL ONE, KEEP AT IT KING!!!! 🥳

  • Elzo92
    Elzo92 2 months ago

    Man your videos are awesome. The chip bag looked neat. The premise of the video, perfect. The way you opened that letter... Barbaric. 👀

  • Light Maleski
    Light Maleski 2 months ago +1

    Hopefully everyone is aware that if you call that questions and comments line, or email their customer service, they will almost always send you a coupon for a free product. I once sent a suggestion to Kettle Chips about putting their tear punch in a different place on the bag and they sent me a coupon for a bag of chips. You don’t even have to have a complaint. They value feedback as data points on their products.

  • PandaJuan
    PandaJuan Month ago

    I was really hoping it was a letter written by the CEO with concern 😂 and to plead you never do that again and just buy a new bag of chips.

  • Gamefreak
    Gamefreak 2 months ago +743

    awesome to know that PepsiCo actually honored the “freshness guarantee” that’s on the bag even if the chips are 26 years old

    • XenOn
      XenOn 2 months ago +11

      It's nuts

    • well
      well 2 months ago +47

      ​@XenOn nope there chips

    • Stomping Peak
      Stomping Peak 2 months ago +11

      That's the guarantee. Most people won't follow the guarantee because it's alot of extra steps. So maybe 1 put of 10k will actually use this feature.

    • Marc H
      Marc H 2 months ago +19

      It is cool 😎 But at first she’s like “you ate chips from 20 years ago???”
      She’s probably thinking “that white boy is crazy.” 😂

    • Frank Jager
      Frank Jager 2 months ago +5

      I mean its definitely cool. But you would think any company would tell you "you should have eaten it before the expiration date".... But since it was 20 years old, they probably allowed a free pass since im sure they had a chuckle

  • xSixGhostx
    xSixGhostx Month ago

    I actually work for pespico at a refurbish center I've been watching your videos for sla while you're content is great I hope you didn't suffer to much from those old sodas

  • Doug Martinez
    Doug Martinez Month ago

    You framing those coupons and the bag is so funny. Thanks for the laugh today

  • George Johnson
    George Johnson 2 months ago

    DUBBY!!! Watching your content throughout the years passing by, you've done so much awesome content and this is the proof right here.

  • Brady
    Brady 2 months ago

    Man you have been on youtube forever, i still remember seeing you on here way back when I was a teenager and getting amped up with you thanks for your content dude. I thought about you the other day completely randomly and found you again! You've got balls of steel eating this crazy stuff hahahaha

  • Momo
    Momo 2 months ago

    As a Pepsi Product enjoyer I am happy to see this kind of Customer Service

  • Sarnarath
    Sarnarath 2 months ago +179

    ''We value your loyalty to our products''
    You made them proud, wel done Beast.

  • Chuck Sees
    Chuck Sees 2 months ago

    A shining example of customer service!

  • Leon Hart
    Leon Hart 5 days ago

    Haven't checked in on this channel for so long. Really glad to see L.A. Beast still doing his thing and getting views 👍

  • KLTS
    KLTS 2 months ago +10

    It was the victorious musical number for me at the end, got me visualizing Ed and Alphonse coming back home to a warm welcome in resembool after a successful campaign😂👌 alternatively, when you said "just a slight burning" and started rocking back and forth after eating it I damn near had an asthma attack laughing

  • barbe00brune
    barbe00brune Month ago

    LA Beast, once again, showed us what life is all about. Thank you as always

  • Bruce516
    Bruce516 2 months ago

    You sir are a legend! Well done Pepsico!!!

  • JOhkonut
    JOhkonut Month ago

    Okay but those are some nice looking vouchers. Congrats man, I'm proud of you.

  • Tyn
    Tyn 2 months ago +613

    I can't believe they actually honored the guaranteed fresh on a 26 year old bag of chips. I was ready for them to hang up on you or have to go through a supervisor. They literally did it with minimal hassle 😆😆😆

    • Hondoctor209 Chris
      Hondoctor209 Chris 2 months ago +33

      they did because this was before they put a date they guarantee it by. could have been a lawsuit if they didn't fulfil the replacement. false advertisement type of thing

    • Eric Schulze
      Eric Schulze 2 months ago +22

      ​@Hondoctor209 Chris na you could call them and tell them you didn't eat them and get the same results, you can call them and tell them you just want some free bags and they'll send you coupons for free products I've done it

    • Hamguy Bacon
      Hamguy Bacon 2 months ago +20

      @Hondoctor209 Chris Its only 5$ they'd rather send you a coupon since in the long run they'll make that back having a loyal customer.

    • Ethan H
      Ethan H 2 months ago +4

      @Eric Schulze I feel like if they do that it’s just the customer service people being nice. There’s no way PepsiCo just gives out free chips upon request.

    • Eric Schulze
      Eric Schulze 2 months ago +1

      @Ethan H I've done it

  • Q Frm 704
    Q Frm 704 6 days ago

    Beast, I’ve been a fan since I was in middle school. I’m now 21 and just now finding that you’re still uploading. Good to see my childhood heroes still going.

  • Mikey vibes
    Mikey vibes 2 months ago

    I’m so happy this man is still uploading, been watching for many years and I’ll continue watching for many years.

  • Captain FLATastic
    Captain FLATastic 2 months ago

    🤣🤣🤣 totally love your dedication to holding the poison producers to the fire they spew.

  • TodTALK
    TodTALK 2 months ago

    The fact they have someone you cam actually talk to, and the top 500 tech companies do not??
    Is amazing in itself.
    At least they care about customer satisfaction.
    Good on you Pesico

  • Ben Vasilinda
    Ben Vasilinda 28 days ago +1

    This is amazing customer service. They really pulled through for u.

  • Joe Nichols
    Joe Nichols 2 months ago +392

    Ludicrous this man still hits the trending tab after all this years and frankly horrendous things he has done to his body. Truly a beast. Well done.

    • TheAnnoyingBoss
      TheAnnoyingBoss 2 months ago +9

      Calling customer service on a 26 year old bag of cheetos 😂😂😂

    • Jensen Lopez
      Jensen Lopez 2 months ago +4

      Bruh has not aged one bit either

    • Copper Lobo
      Copper Lobo 2 months ago

      He is not a beast...HE IS THE LA BEAST!!!

    • Joe Nichols
      Joe Nichols 2 months ago

      @Copper Lobo Please forgive my blasphemy

    • Joe Nichols
      Joe Nichols 2 months ago

      @Jensen Lopez its impressive. The strange items and challenges have only made him stronger

  • Jack Pritchard
    Jack Pritchard 2 months ago

    They stand by their own words. This is insane, PepsiCo fire the win on this one, usually customer service is trash and they won't even give you a refund.

  • zizzlefax
    zizzlefax Month ago

    Only beast can make a video about something as trivial as coupons feel inspirational. Gotta love it

  • Adam Walker
    Adam Walker 26 days ago

    I love seeing a company stand behind their product no matter how ridiculous the claim. Awesome job Pepsi!

  • Bleezey
    Bleezey 2 months ago

    My step sister and I found out if you call the numbers on the back of products and have a complaint or even a compliment they will ask for your address and send some coupons. Spent a day couponing in 2004 home from school with my sister calling EVERY product customer service line in the house 😂

  • TechBaffle
    TechBaffle 2 months ago +1

    I was totally expecting the phone number to be out of service. The fact they've kept that same phone number is impressive!

  • Lo
    Lo 2 months ago +119

    Why am I feeling a warm sensation of happiness for this man …think I’ll just go outside, take a walk, lend a helping hand, and look at life the way Beast would

  • njoy livinglife
    njoy livinglife 2 months ago

    I had some pop tarts recently that were double wrapped and inside out, also not sealed on ends and center seem. Kelloggs sent me a voucher for upto 5 bucks with a similar looking hologram fancy coupon.

  • _xkumax_
    _xkumax_  2 months ago

    Even when the chips were good there was always a slight burn. As a child, when I ate cheetohs puffs or the ones that changed your tongue green, I’d always get a burn sensation on my tongue. So I know EXACTLY the burn you were referring to.

  • Undead_Ursine
    Undead_Ursine 2 months ago

    You are insane, an absolute legend. Well done!

  • CaptainFoufeu
    CaptainFoufeu 2 months ago

    I'm surprised he didnt need to seek medical attention. The fact he didnt have to do that says a lot about PepsiCo product quality. You can eat expired foods and not die or get gravely ill. That's so damn impressive that I'm literally crying.

  • Kirzan
    Kirzan 2 months ago

    Man, it's good to get a win once in a while, huh? Congratulations, Beast.

  • DLRS Nate
    DLRS Nate 2 months ago +430

    I think Pepsi deserves some good attention like this for once

    • De Havilland Canada Twin Otter
      De Havilland Canada Twin Otter 2 months ago +4

      They set the gold standard for big corporation customer service, in an area many big corporations struggle at.

    • DLRS Nate
      DLRS Nate 2 months ago +2

      Survive Thsht nah dude it’s just that Pepsi ain’t really known for anything besides being at taco bell

    • Lana Goddess
      Lana Goddess 2 months ago +1

      There woke ,why support

    • PersistentApparationKitty
      PersistentApparationKitty 2 months ago +2

      Naw remember the Harrier Jet contest they refused to honour.

    • Creepystank
      Creepystank 2 months ago

      ​@PersistentApparationKittythat was some fuck shit 😂😂

  • Ross Devin
    Ross Devin 2 months ago

    Gotta say that was pretty cool that they sent you those coupons for free frito-lay stuff. Even the letter was kinda cool.

  • GhostHxrMusic
    GhostHxrMusic 2 months ago

    My Uncle would dial up Frito-Lay, Monster Energy and Nissan Top Roman all the time to claim that this store he shopped at was selling old products at random times. It was a total lie every time but back in the day when he started, he got a physical delivery of a case of soda from one of the companies and he would get SOME COMPANY (different one each month) to mail him free coupons for junk food. Your genuine situation and how you reacted to the coupons is hilarious 😂 I don’t condone doing what my Uncle did. Furthermore..bro, have you eaten like 17 year old peanut butter before? That stuff smells like sunflower seeds..

  • Rick Cordova
    Rick Cordova 2 months ago

    Your the best man, thank you for all your silly shit you do and hurting yourself for us to get a giggle…. You are the LA beast

  • Tangled Variety
    Tangled Variety Month ago

    That's how it's done, sir. Never be afraid to ask. The worst they can say is no !🥤