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Southwest Airlines Announcement - SNL

  • Published on Jan 27, 2023 veröffentlicht
  • Southwest Airlines employees (Heidi Gardner, Devon Walker) introduce a new, upgraded airline experience.
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  • ComedyComedy

Comments • 1 655

  • Sophia Bogard
    Sophia Bogard 2 months ago +4111

    "You bought a Southwest ticket. You don't respect yourself. So why should we?"
    Best. Slogan. Ever.

    • James Kelly
      James Kelly 3 days ago

      They should do this for Spirit too. This is funny 😂😂😂😂

    • James Robert
      James Robert 24 days ago +2

      Damn I just bought a flight with southwest 😭

    • blackcrow007
      blackcrow007 Month ago +1

      LMAO, "exactly" ...straight Savage!!

    • Renae Morgan-Short
      Renae Morgan-Short Month ago +3

      @Sky Scraper You clearly haven't flown much. I have, it was one of the worst of my many flights. How do you NOT have assigned seats for your customers? 🤷

    • Jes Escareno
      Jes Escareno Month ago

      Yoooooo!! 😂😂

  • Decontee Sarah Boe
    Decontee Sarah Boe 2 months ago +4777

    The delivery on “these big b*tches don’t play” was absolutely gold 😂

    • Aisia Biddle
      Aisia Biddle 12 days ago

      Man I tell you, it is so funny when you hear someone say bitch that you never thought would say it😂😂

    • Eric H
      Eric H 19 days ago

      Put at least 1 per plane (like an air marshal, but more cost effective).

    • jtrobins1
      jtrobins1 23 days ago

      @Judette Lol

    • jtrobins1
      jtrobins1 23 days ago +1

      @Bodystomp Agreed

    • jtrobins1
      jtrobins1 23 days ago

      @Annoying Neighbor Lol

  • Justin Stein
    Justin Stein 2 months ago +4143

    These SNL commercials are so much better than the regular commercials

  • timothylegg
    timothylegg Month ago +1159

    As diehard Southwest fan, this is absolutely hysterical, and is in line with everything I love about them.

    • Mariah
      Mariah 14 days ago

      @John Snow Actually, its economically best to use 1 airline because you get points.

    • Keegan
      Keegan Month ago +1

      imagine being a diehard fan of an friggin' airline, CRINGE

    • N Oneyng
      N Oneyng Month ago +2

      Umm why?

    • Msssy
      Msssy Month ago +1

      Agreed. And they're also the cheapest.

    • John Snow
      John Snow Month ago +3

      You don't have to a "fan" for eveything you use. People get way too attached to the dumbest things.

  • Jack Johnson
    Jack Johnson 2 months ago +3590

    the lounge being inside the starbucks line was golden, "we'll hold down 2-3 tables for you" 😂😂

  • My content is gold, Jerry. Gold!

    I love that their upgraded lounge is inside an ACTIVE Starbucks. That's true sincerity there.

    • Dale Hood
      Dale Hood Month ago +4

      Digby door----- , because it's comedy, I think they get a pass.

    • Digby_Dooright
      Digby_Dooright Month ago +8

      I wonder if they have to get approval from the company for these skits? I mean the one about State Farm is funny. But this one is hilariously brutal. 😂

  • TheLeftLane IsTheFastLane
    TheLeftLane IsTheFastLane 2 months ago +1903

    The half blind pilot at the end got me! 😂

    • TonyElle
      TonyElle 25 days ago

      I was on da floor after he took off those eye glasses! 😂😂

    • TOONZ
      TOONZ Month ago

      The comment I was lookin for😅😅😭😭

    • R Jr
      R Jr Month ago


  • lizardmandx
    lizardmandx 2 months ago +760

    Michael B Jordan has incredible comedic timing

    • lizardmandx
      lizardmandx 10 days ago

      @Bryan Baquiran for his timing? Umm... you sure ?

    • Bryan Baquiran
      Bryan Baquiran 10 days ago

      You have the sketch writers to thank for that

    • hotwatermusic
      hotwatermusic 16 days ago

      He’s the worst one in this sketch, but ok

    • Jazzi
      Jazzi Month ago

      @J I nahhhh lol, but we’re not talking about Creed.

    • b
      b Month ago


  • Katharine REGER
    Katharine REGER Month ago +324

    Southwest is the only airline that’s always had a sense of humor. Wouldn’t be surprised to see this turn up on their on-board tv screens just before the safety briefing.

    • mattsocal2010
      mattsocal2010 23 days ago

      ​@Matt Hunter what's wrong with stone tablets? So we're the 10 commandments!

    • Ichijo Festival
      Ichijo Festival Month ago +3

      When you've effectively wiped out competition in your industry, you can afford to laugh at yourself-- 'cause what's anyone gonna do about it?

    • Katharine REGER
      Katharine REGER Month ago +3

      @Mark H. Well, mmmmmOK then.

    • Mark H.
      Mark H. Month ago +6

      The commercial IS the safety briefing; don't tell the FAA, mmmkay?

    • Matt Hunter
      Matt Hunter Month ago +36

      On board TV screens? really Southwest??? Have you ever flown them?? Their safety briefings are one stone tablets!

  • Steve Burgandy
    Steve Burgandy 2 months ago +467

    I flew on Southwest last night and saw some flight attendants a few feet away from me watching this, they had a good laugh.

  • Travel With Thierry
    Travel With Thierry Month ago +161

    As a SWA flight attendant, this is absolutely genius😂😂😂😂

    • Omar Izquierdo
      Omar Izquierdo Month ago +7

      Which Waffle House did you come from? 😂

    • Chala Brooks
      Chala Brooks Month ago +1

      @William Krause 😂😂😂

    • William Krause
      William Krause Month ago +5

      @SkipperbySkip As a could potentially be a SWA flight attendant in an alternate reality. I second this.

    • SkipperbySkip
      SkipperbySkip Month ago +6

      As a former SWA flight attendant, I agree!

  • PC Bassoon
    PC Bassoon 2 months ago +521

    The last time I went to a waffle house, one of the employees was fully asleep on the counter. I would like more sketches exploring these former waffle house employees please.

    • Tiffanye Davenport
      Tiffanye Davenport Month ago

      You can't think up sketches crazy enough to match some Waffle House experiences.

    • IrishAnnie
      IrishAnnie Month ago

      @Megan Miller Could have been a pirates daughter. 😂

    • S A
      S A Month ago

      If I want a waffle, I just sneak on over to a Day's Inn and make my own. Don't pay a dime and I always get my fill! The syrup's not real though.

    • Megan Miller
      Megan Miller Month ago +4

      There is such a crazy range of people that work at Waffle House. From the nicest mom types to the crustiest pirates. One late night when I was a teenager, the girl at the counter was so pretty she could have been a model. Bright green eyes and auburn hair.
      My only thought was “why is she working the late shift at Waffle House?”

  • Oof McGoof
    Oof McGoof 2 months ago +1101

    snl writers have been peaking lately this is fucking amazing

    • b
      b Month ago

      @Oof McGoof I feel sorry for your generation

    • Daniel Walker
      Daniel Walker Month ago +1

      @Oof McGoof Ahh, you write words same me do. Best friends in a life forever?

    • Oof McGoof
      Oof McGoof Month ago +1

      @Daniel Walker Is problem nothing. Happy you write SNL comedic tidbits. Hope SNL give many moneys you. Talent most best in history you are.

    • Daniel Walker
      Daniel Walker Month ago

      Thanks for you. Me am writer that do SNL laugh sentences and proud and happy you make me doing what you said in words.

  • The Ten to One Podcast
    The Ten to One Podcast 2 months ago +1883

    Heidi's wig is a topic of its own.

    • Serious One
      Serious One 25 days ago +1

      Heidi's wig is from the Bernadette Peters Collection.

    • Mari's Golden Hour
      Mari's Golden Hour Month ago +3

      @Carlos Chambers 😆😆😆 most definitely! you win. 😁💙🖤✨

    • Chala Brooks
      Chala Brooks Month ago +2


    • tracy johnson
      tracy johnson 2 months ago +3

      That wig is hilarious

  • dkgong
    dkgong 2 months ago +1014

    As a Southwest shareholder this is both funny and hurts.

    • rj alston
      rj alston Month ago

      @Glenna Aycock Ahhhhhh hahaha hahaha hahaha Love You!

    • Adrian Z Jackson
      Adrian Z Jackson Month ago

      You bought Southwest shares...If you dont respect yourself, then why should we? 🤣🤣🤣

    • WishIWasCatLadyVivian
      WishIWasCatLadyVivian Month ago

      @Take The5th They are still underperforming so why the flex?

    • dkgong
      dkgong Month ago

      I just noticed today LUV reinstated its dividend. Nice!

    • Bodystomp
      Bodystomp Month ago

      It’ll blow over, although an upgrade of the computer system is probably in order. I’d still make SW my carrier if flying down to San Diego from Sac.

  • kk2yy7
    kk2yy7 2 months ago +200

    “You showed your ticket at security right? You good.” 🤣🤣🤣🤣🤣

    • moveovermike
      moveovermike Month ago

      Well I speak woke dialect, it’s racist!

    • TruthSerum
      TruthSerum Month ago +11

      @moveovermike That’s not racist. She’s speaking in AAVE dialect. Jamaicans, Australians and Irish all have their own English dialects. So do we….and we’re proud of it!!

    • C Mortenson
      C Mortenson Month ago +3

      I saw that actually happen at a southwest gate in Denver last week. Dead ass.

    • kk2yy7
      kk2yy7 Month ago +10

      @moveovermike It’s AAVE and it was hilarious.

  • Dr. Braxy Gilkey Cruises
    Dr. Braxy Gilkey Cruises 2 months ago +461

    That was both mean AND phenomenally funny. The perfect blend. 🥰 😆 🤣 😂

    • Dr. Reginald Finley, Ph.D.
      Dr. Reginald Finley, Ph.D. Month ago +2

      @Fifi Gigantor Gigantor lack of comedic recognition acumen, eh?

    • Fifi Gigantor
      Fifi Gigantor Month ago

      Am I missing something? What is mean or cruel about this abysmal attempt at comedy?

    • Canais Young
      Canais Young 2 months ago +16

      It's like something out of MADtv, only not as cruel.

  • ZebraLens
    ZebraLens Month ago +79

    As a former Waffle House employee, I concur 💯% 😂

    • hadracks
      hadracks 14 days ago +1

      And they just did a whole skit on Waffle House. I guess they like talking about it.

    • PowerOfMe
      PowerOfMe Month ago +4

      Did you take the new job offer though?

  • Dr Phot
    Dr Phot 2 months ago +204

    That Waffle House line was so perfect!

    • Bodystomp
      Bodystomp Month ago +11

      Delivered with precision.

  • Mrs. America
    Mrs. America 2 months ago +128

    "Hey man, let's keep it real, YOU bought the ticket." ...had me in tears.

  • Martha M.
    Martha M. Month ago +64

    As someone who use to have to fly Southwest for work (because that’s all they would pay for), this is spot on even before the holiday fiasco 🤣

  • Cranjis Mcbasketball
    Cranjis Mcbasketball 2 months ago +108

    I feel like this ad should be on TV to promote their airline. It's such a hilarious and realistic commercial!

    • IrishAnnie
      IrishAnnie Month ago

      The New Zealand Airlines Christmas commercials are hilarious!

  • Nicholas garrick
    Nicholas garrick 2 months ago +303

    SNL writer are killing it this skit was amazing, and hilarious literally give southwest airlines run for their money🤣🤣.

    • Dale Hood
      Dale Hood Month ago

      ------Beyond horizon, I traveled SW this last year and took my small dog, WHO I had to pay for. They counted her as ONE OF MY BAGS! It was like I was being penalized for taking her. We each had a ticket!!!!

    • Lacinda Beggs
      Lacinda Beggs Month ago

      How are the benefits at SNL? I assume you work for them

    • gainthesummit
      gainthesummit 2 months ago

      Love the new SNL. They’ve been killing it for a while now.

    • ___Beyond Horizon
      ___Beyond Horizon 2 months ago +13

      Whatever they do to improve, they better keep the 2free check bags!!! It's mainly the reason why I still will fly southwest

    • Luke Thompson
      Luke Thompson 2 months ago +3


  • TheSnowFoxParty
    TheSnowFoxParty 2 months ago +52

    Lmaooo the political joke inserted into the luggage bags is genius 👌🏾

    • Renae Morgan-Short
      Renae Morgan-Short Month ago +3

      I didn't peep that either.... Thanks 👍

    • TIM Flannery
      TIM Flannery Month ago +2

      I wondered how MANY folx would miss that! It was GOOD!

    • SA J
      SA J Month ago +6

      That flew right over my head 😅😆😆

  • ang 85
    ang 85 2 months ago +172

    “If it that important to you, just walk.” 😂

  • Rob Johnson
    Rob Johnson Month ago +12

    I am a loyal Southwest flier and I found this extremely funny! Anyone with a true sense of humor can understand the messages in the ad. SWA truly dropped the ball over the holidays, and thus needs to get their act together, but I think they will.

  • technick
    technick Month ago +37

    This hits so close to home and the way I feel after dealing with Southwest, I want to laugh, but can't, because I'm still crying inside.

  • Elliesmom099
    Elliesmom099 Month ago +45

    “These big bitches don’t play.” 😂😂😂😂 I love Michael B. Jordan.

  • C-wordplay
    C-wordplay 2 months ago +134

    The waffle house reference was gold 🤣🤣🤣

    • C-wordplay
      C-wordplay Month ago

      @Bodystomp definitely

    • Bodystomp
      Bodystomp Month ago +2

      Perfect delivery of the joke.

    • C-wordplay
      C-wordplay Month ago

      @ddebenedictis no problem 😁

    • ddebenedictis
      ddebenedictis Month ago +1

      @C-wordplay Yeah totally good!

    • C-wordplay
      C-wordplay Month ago +1

      @ddebenedictis Okay thanks I think 🤔 😦

  • rj
    rj Month ago +19

    The luggage colors and the one eyed pilot had me rolling. Brilliant writing and delivery.

  • Brian
    Brian 2 months ago +613

    Petition for a Bad Girls Club reboot but it’s all ex-employees of Waffle House

    • DNCT
      DNCT Month ago

      Breakfast Girls Club

    • Sam Collins
      Sam Collins Month ago +1

      So the catch a charge season

    • MeEstYou YouEstMe
      MeEstYou YouEstMe 2 months ago +2

      The Blue Waffle House D;

    • Baby
      Baby 2 months ago +4

      That's redundant. You should separate them by jail.

  • Quentin Anthony Anderson
    Quentin Anthony Anderson 2 months ago +70

    Can we acknowledge that maybe SNL needs to just embrace pre-recorded sketches? They can still do the live monologues and live music, but if the strength of the writing team is more cinematic, lean into it. Some of the best sketch comedy shows ever made relied on it, so too can SNL. I'm here for it

    • Canais Young
      Canais Young 22 days ago

      They can't do any worse than when MADtv did the same thing near the end of their run on FOX (and continued during their ill-fated revival run on the CW).

    • Marvin Vargas
      Marvin Vargas Month ago +2

      Monologue, Weekend Update, and the live music. Everything else would be way better prerecorded.

  • Sandi Stroud
    Sandi Stroud Month ago +8

    This is so funny. Me and my family had the experience of a lifetime flying with them in December during the meltdown. The writers did a great job with this one. 😅😅

  •  2 months ago +148

    This was one of the best skits of this season! Red bags Dallas!

    • Sarah Dee
      Sarah Dee Month ago +1

      @moveovermike you nailed it!!

    • moveovermike
      moveovermike Month ago

      @Sarah Dee San Francisco

    • Sarah Dee
      Sarah Dee 2 months ago +2

      @Vernon Hubbard thankfully SW does not fly out of my local airport, so I'll never find out!

    • Vernon Hubbard
      Vernon Hubbard 2 months ago +12

      @Sarah Dee you don’t want to know! 😅😅😂

    • Sarah Dee
      Sarah Dee 2 months ago +6

      I have a zig zag pattern multi color bag. Where will that end up???

  • David Pumpkins Jr.
    David Pumpkins Jr. 2 months ago +354

    If the flight attendants used to work at Waffle House, can we at least get some in-flight hashbrowns?

    • Shannon Peters / SP / Commander / Anderson
      Shannon Peters / SP / Commander / Anderson Month ago +1

      Single-handedly one of my favorite ideas for airplane food ever: hash brown. Ingenious.

    • Dale Hood
      Dale Hood Month ago +1

      Amen to that!

    • andresgc770
      andresgc770 Month ago +3

      Nuh-uh. I need them ALERT so they can throw chairs at people who are being obnoxious!

    • Kat
      Kat 2 months ago +1

      They only come on the side with a purchase of 2oz of meth or more.

    • AmericanGiant100
      AmericanGiant100 2 months ago +2

      @Taylor O'Rourke LMAO.

  • gfunk6
    gfunk6 2 months ago +35

    You can’t buy this publicity. As an exec at southwest, I just want to say thank you for keeping us in mind when you choose to fly

    • Chichi Enu
      Chichi Enu Month ago

      I still love Southwest! 😂

    • Mitzi Bloomfield
      Mitzi Bloomfield Month ago +1

      You are not welcome sir

    • Jennifer Vos
      Jennifer Vos Month ago +2

      I always love flying with Southwest. Hopefully, whatever happened is fixed and back to business as usual.

    • De Jesus Custodian of A Pilgrim Cross
      De Jesus Custodian of A Pilgrim Cross Month ago +2

      Seriously 😂😂😂 and then 🤣🤣🤣 sorry but have to admit it was #RightOnTheMark...I was laughing so hard I started to😭😭😭🤣🤣🤣

  • The Ten to One Podcast
    The Ten to One Podcast 2 months ago +365

    Southwest Airlines: "You obviously don't respect yourself, so why should we?" 🤣

    • Dan Ordel
      Dan Ordel Month ago

      @Missy E ....Lol....I had no choice but spirit for those late night flights to ATL from Bmore.....

    • Sheirin Ghoddoucy
      Sheirin Ghoddoucy Month ago +2

      I feel attacked 😂

    • Cody Cornett
      Cody Cornett 2 months ago +3

      lol Actually true for Spirit or JetBlue

    • Missy E
      Missy E 2 months ago +5

      I live in Baltimore and they take up like 2/3 of the airport. "We know you have choices when you fly" like no, I actually don't...🤣

    • tocororo
      tocororo 2 months ago +1

      @Maya Ram that's even worse. Lol

  • HangOut WithMe
    HangOut WithMe 2 months ago +132

    The glasses removal at the end physically jolted me into laughter

  • Erik Danielson
    Erik Danielson 2 months ago +325

    Heidi’s wig looks straight out of the 80s, and I’m kinda here for it. Like, it’s bad, but it kinda works at the same time?

    • Jase
      Jase 2 months ago +8

      That's Texas hair, for a Dallas-based airline

    • Albert Gaspar
      Albert Gaspar 2 months ago +2

      that's what they said about the computers

    • joshua
      joshua 2 months ago +6

      Like the southwest computers?

    • Mimi Giggles
      Mimi Giggles 2 months ago +8

      When your hairdresser says perms are making a comeback, and you say where. Found out where... The airport

    • Jeremy Veramendi
      Jeremy Veramendi 2 months ago +1

      No it's not bad. They paid her $100k to wear that amazing "prop".

  • Nicole Koné
    Nicole Koné Month ago +5

    Swa FA here.. I was stranded during Christmas and even though it was no where near funny...
    This skit is HILARIOUS.
    They're not wrong 😬

  • CoolBoss999
    CoolBoss999 2 months ago +98

    If you showed me this advertisement not knowing it was SNL, honestly I would have believed it.

    • utubefreshieagn
      utubefreshieagn 2 months ago

      @Aly Lol. I would've thought it's the other way around. If people actually cursed outright maybe we'd feel freer...and therefore, younger...? 🤷🏻‍♀️ lol
      But I'm glad to help keep you young. Lol

    • Aly
      Aly 2 months ago +4

      @utubefreshieagn seeing people censor themselves in the comment section keeps me young.

    • utubefreshieagn
      utubefreshieagn 2 months ago +3

      Ikr! It's too f*ckin real! Lmao

  • Kearsten W
    Kearsten W Month ago +8

    This is absolutely 100% hilarious and I haven't laughed this hard in a long time. Thanks Southwest!!! 😂😂😂😂😂😂😂😂😂

  • VASA Autologis
    VASA Autologis 2 months ago +48

    Somewhere spirit airline is breathing a sigh of relief

    • Angela Birdwell
      Angela Birdwell Month ago +1

      I was looking for Spirit comments. Thank you!

    • Shannon Peters / SP / Commander / Anderson
      Shannon Peters / SP / Commander / Anderson Month ago +1

      @S A ✨Spirit airlines✨
      The Good: They do emergency checks on all their safety equipment before the flight starts
      The Bad: 25% chance the air masks missing & nothing pops down from above head at the beginning of the flight.
      The least they could of done is stick like a piñata or a raccoon or like confetti or something up there for effect…

    • S A
      S A Month ago +2

      Spirit Airlines... fly anywhere in the continental United States for $28 but bring your own lawn chair!

    • Shannon Peters / SP / Commander / Anderson
      Shannon Peters / SP / Commander / Anderson Month ago +2

      They didn’t get roasted & toasted tonight, but oh you wait- it’s always on the horizon.

  • Ken George Jones
    Ken George Jones 2 months ago +105

    This was originally in the Aubrey Plaza episode but cut before air. They added Michael in. Made even more sense for last week but it's still good to see most of the cast (Heidi is very funny in this).

  • Skypost4ever
    Skypost4ever Month ago +6

    In all seriousness, I've never had an issue with Southwest airlines. Love open seating, love free drinks, love the free carry-on and personal item.

    • AnthonyJMurph
      AnthonyJMurph 15 days ago

      @kitkat Southwest also sends out free booze tickets often , especially if you are traveling during a holiday. I too have had little to no problems with Southwest. As long as you are ok with open seating, its actually a pretty effiecent flight.

    • kitkat
      kitkat Month ago +1

      @Skypost4ever ohhh ok thanks for explaining, I thought all airlines did the free drinks if it’s long enough? I’ve had the same selection of drinks offered to me on Alaska, United, JetBlue, Delta, and southwest. Southwest is the only one with open seating though and free two checked in luggage

    • Skypost4ever
      Skypost4ever Month ago

      @kitkat you get a free drink if the flight is long enough. I usually just get coffee, but they have water, some juices, and some sodas. They offer some alcohol on some flights but that does cost extra.

    • kitkat
      kitkat Month ago

      What free drinks?

  • Gugsa Desalegn
    Gugsa Desalegn 2 months ago +18

    I was in Denver airport when the melt down happened with SW, I wasn’t laughing then. But this SNL skit is pretty hilarious 😂

  • Maniak15
    Maniak15 Month ago +3

    Heidi literally is in just about every skit Michael B is in!!!!! 😂😂😂😂

  • Country Fried Vegan KI5RTH

    This was hilarious!!! I will have to say that I was sad that I didn't see this one live, but it was a great skit!!

  • Benzaiten
    Benzaiten 2 months ago +21

    a "you good" shoulder shrug is Southwest Airlines' entire business model.

  • holysinnerxxx
    holysinnerxxx Month ago +6

    So many great moments in this clip but the pilot taking off glasses made me laugh too hard and drop the phone. So thankful for my ottercase.

  • Mike Maslanka
    Mike Maslanka 2 months ago +24

    One of the best sketches in many years.

  • Jes Escareno
    Jes Escareno Month ago +2

    That Starbucks line 🤣💀🤣 “We just get there early..!” 💀

  • Bun800
    Bun800 Month ago +1

    I work at a regional airport for both Delta and American and we were dying at this skit 🤣

  • Eric Mason
    Eric Mason 2 months ago +5

    This was more informative than the statements company put out, LOL. Southwest used to be a customer-oriented airline that was fun to fly. Their outdated computer systems can only be blamed on their upper management. Rather than re-investing some profits I am sure their upper managements were taking excess $$ for their bonuses.

    • AmericanGiant100
      AmericanGiant100 Month ago +1

      Sad but true Eric. Great comment on at least the only bright spot on this SWA Fiasco during the Christmas/New Years Holidays this past year, is that their computers are now into the 21st Century. And only 12-15 years behind AA, United, Delta and even JetBlue. 😃

  • Spoon 4232184y091
    Spoon 4232184y091 2 months ago +20

    "We hire now exclusively from Waffle House, so come at them if you want, and these big bitches don't play"
    I mean, I've heard people transition from working at a waffle house to prison guard, because at the end of the day, they dealt with less shit at prison.

  • Darcherize
    Darcherize Month ago +2

    This is hysterical!! One of the best SNL parodies in a long time

  • Kay Alcorn
    Kay Alcorn 2 months ago +150

    I've always loved Southwest. They really messed up this time. Hoping they do everyone right that missed their holiday.

    • brat_prince
      brat_prince Month ago

      Ya they gave us apology points, and i got a refund on the flight they cancelled.

    • AmericanGiant100
      AmericanGiant100 2 months ago +1

      @straberryshinigami15 g Very true. The entire Domestic US Airline industry overall just sucks here in 2023.

    • straberryshinigami15 g
      straberryshinigami15 g 2 months ago +3

      Better than Spirit

    • svscared
      svscared 2 months ago +3

      @chorizo727 Delta may be the best of the three main legacy carriers but they don't meet Southwest's history of great treatment to both their employees and customers which is what made the recent fiasco so egregious for an airline that is usually excellent in those areas. Not to mention that Delta has also engaged in the same corrupt practice of prioritizing buying back their stocks over their employees and customers but then again most US Airlines are guilty of that.

  • DiviniTee
    DiviniTee Month ago +1

    Oh my god!! I just died laughing at the end with the half blind pilot! My stomach hurts now from having to catch my breath 😩😂😂😭😭😆

  • Josh negrete
    Josh negrete 2 months ago +190

    The fact that they have the audacity to actually do this

    • Bodystomp
      Bodystomp Month ago

      Audacity? You should check out Ricky Gervais.

    • Bilbo Baggins
      Bilbo Baggins 2 months ago

      @eDL713 WN is the largest operator of the 737 in the world. At the time of planning and production, Boeing was planning a training program and possibly a new type for the max aircraft due to the redesigned wing and need for mcas.. Southwest balked at the idea of additional training for the max and refused to purchase any aircraft with a separate type or additional days of training. Thus began the chain of events that led to Boeing (in concert with the FAA, also many former WN pilots involved on the fed side) burying the technology, keeping critical safety info regarding mcas hidden. Good on AAL union for spotting this and raising alarms. Southwest needed new efficient 737s to compete with the GTF A320s, and Boeing needed a large firm order. The rest is history.

    • eDL713
      eDL713 2 months ago +1

      @Bilbo Baggins Southwest cried about training costs? but it was foreign airlines that crashed the Max’s ? How are they responsible for airlines overseas? How are they responsible for Boeing officials not even being aware that the MCAS system was redesigned?

    • Corvus
      Corvus 2 months ago +3

      I’ve flown SW 90% of the time and haven’t had issues

    • Bilbo Baggins
      Bilbo Baggins 2 months ago

      @Darren Dent Big Comfy is the best deal in the biz. Yes. Spirit every time.

  • Kathleen Gerber
    Kathleen Gerber 2 months ago +13

    This was the best SNL episode in a LONG time!

  • Seti Michael Maxwell
    Seti Michael Maxwell 2 months ago +60

    Hey Southwest is very professional. And it's great they've upgraded to 2008 computers.

    • AmericanGiant100
      AmericanGiant100 2 months ago +6

      Hey at least they are now have 21st century software. Now they are only about 12-15 years behind their major American Competitors. 😆

  • J. Burnett
    J. Burnett Month ago +1

    Funniest thing I've seen on SNL in a long time!! More writing like this and they've got something again...

  • Cameron
    Cameron 2 months ago +54

    Waffle house line was gold

    • Deniece Williams
      Deniece Williams 2 months ago +6

      If airlines used Waffle House employees, you would not see any passengers acting up. They are trained to go 😆

  • Majed Gani
    Majed Gani 2 months ago +19

    JAJ's character as the one-eye pilot got me LMAO! ..." Welcome Aboard" 🤣

    • Shannon Peters / SP / Commander / Anderson
      Shannon Peters / SP / Commander / Anderson Month ago

      I wanna know why only piloting sea vehicles with one eye is considered societally acceptable a La pirates, but oh I wanna pilot a ship in the sky and all of a sudden my eye patch isn’t cool anymore? The hypocrisy

  • Bobby Ricigliano
    Bobby Ricigliano Month ago +1

    I actually like flying Southwest Airlines. I also actually loved this skit.

  • blackpanther6389
    blackpanther6389 2 months ago +5

    Lmaooo! I'm glad to see Michael B. Jordan do a comedy skit. He seems to always pick these serious roles where he's furrowed all the time. It's good to see him loosen up on camera!

  • Christopher Manley
    Christopher Manley 2 months ago +28

    After the Waffle House joke, I really expected someone to throw a chair

    • Daryl Harvey
      Daryl Harvey Month ago +2

      😂 They should have invited Waffle House Wendy to be in this skit

  • Tommy J.
    Tommy J. 2 months ago +7

    This seems like a way better experience than real southwest.😂

  • mark johnson
    mark johnson Month ago +1

    I would have loved to see the reaction on the faces of the Southwest airlines executives. That would be priceless.

  • Michelle Price Jawers
    Michelle Price Jawers 2 months ago +8

    I died at the ThinkPad with the red nipple... TWICE 🤣🤣🤣

  • markmh835
    markmh835 2 months ago +23

    For many many years, the employees of Alaska Airlines maintained a website for a spoof airlines called "Skyhigh Airlines." It had hysterical lines all over the website, like "Flying is expensive. Let us cheapen it for you." And "Skyhigh Airlines: Putting Passengers Third."
    Trying to book a flight on this website usually resulted in 5 to 10 plane changes and stopovers in small cities. And the cheapest fare was "Cargo Class."
    I miss that website. They took it offline a few years ago. 😢

    • Y B
      Y B Month ago

      Thanks for sharing - I wish I had the opportunity to see it. It sounds hysterical!😁

  • Screggy Bojanklin
    Screggy Bojanklin Month ago +4

    "Blue bags go to Charlotte." 😂Michael Longfellow wins most soothing and reassuring delivery

  • batgurrl
    batgurrl 2 months ago +63

    Heidi and her wig killed it / you obviously don’t respect yourself, why should we.

  • Floreadsalot
    Floreadsalot Month ago +1

    Hysterical, even though I have never lost luggage with them over 20 years of flying with them. 😂 I got to try that lounge next time tho 😜

  • Aviyah ABIDES
    Aviyah ABIDES Month ago +1

    I actually giggled at an SNL skit for once 😅

  • Joe Maliga
    Joe Maliga Month ago +1

    Nailed it. Now if Southwest and Spirit could just merge.

  • Turtle Jack
    Turtle Jack 2 months ago +3

    When that pilot took off those sunglasses at the end of the skit I almost pee my pants, now that was hilarious!🤣

  • Slatvatfatcat
    Slatvatfatcat Month ago +2

    A friend is a long-time Southwest flight attendant, and he says this is right on.

  • Miraz
    Miraz 2 months ago +49

    Even South West couldn't make a better ad than this.

  • Holla Habibi
    Holla Habibi Month ago +1

    The captain with the eye had me dying

  • Richard Sleeve
    Richard Sleeve 2 months ago +25

    I appreciate that the pilot's uniform is actually accurate.

    • Sydney Hagen
      Sydney Hagen 2 months ago +6

      SNL’s costume department is honestly next level for stuff like this

  • M. Daniella Green
    M. Daniella Green Month ago +1

    The way I screamed when she said “they upgraded to 2008 Dell computers” 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 that man at the end with a missing eye and Micheal b Jordan saying they hired ppl from Waffle House and they not finna play 😂😂😂😂😂😂 sent me innnnnnn😂

  • ncsl1993
    ncsl1993 2 months ago +24

    hilarious! the one eyed pilot at the end was a great clincher.. LMAO

  • Charlee'B
    Charlee'B Month ago +2

    The cyclops pilot took me OUUUTTT!!! 😆😆😆

  • HangOut WithMe
    HangOut WithMe 2 months ago +47

    I like Michael B. in a sensible sweater vest. Its oddly soothing.

    • Shannon Westley
      Shannon Westley Month ago +1

      Michael B. in anything is soothing haha 😂

    • Carol Edwards
      Carol Edwards 2 months ago +4

      He is so trustworthy and comfortable to believe him too.

  • Gobbledygook
    Gobbledygook Month ago +1

    The Starbucks thing holds down for any US airline in Economy lol. Recently flew from EWR-LHR on United, and the United Crew were just chatting with us all in the starbucks line next to the gate. Actually made the service on board feel much more personable because we’d all just met.

  • George of the Jungle

    I'm still cracking up every time I watch this skit. Good satire has much basis in truth.

  • Maggie
    Maggie Month ago +2

    As someone who's mother works at Southwest, hilarious

  • HimTy
    HimTy Month ago +2

    Ironically Southwest is probably the best airline you could travel on

  • IFartWhenImAngry
    IFartWhenImAngry Month ago +3

    Bruh the Waffle House line 😂

  • TJ “TJ” J
    TJ “TJ” J 2 months ago +85

    I am a Southwest Air Concierge and this is not true. We already got the 2008 Dell computers three years ago. Also, while we do try to send blue bags to CLT, the majority of them end up misconnecting in BWI, so most of the time that’s where they stay.

  • Bonnie Geppert
    Bonnie Geppert Month ago

    One thing about Southwest you do not leave their flight without a story. Flew them once and the boarding process was something out of hunger games.

  • Alex Owiti
    Alex Owiti 2 months ago +2

    The captain’s eyes FINISHED ME 😂😂

  • JCook
    JCook Month ago

    That was absolutely hilarious!😂

  • Michael Faulkner
    Michael Faulkner Month ago +1

    Yo the pilot only had one good working eye 👁️ 😂😂😂. That was good and I’m so glad I seriously haven’t had to fly these past few years. 😊

  • Clement Wong
    Clement Wong Month ago

    Almost choke myself at the end when the pilot removes his sunglasses....😂😂😂Welcome Aboard!!

  • Alex Gosling
    Alex Gosling 2 months ago +10

    Taking off the glasses made me laugh out loud

  • Nyki B
    Nyki B Month ago +4

    “Don’t show up with a blue bag, blue bags go to Charlotte” 😂😂 dead

  • Joseph Benson
    Joseph Benson Month ago +2

    This one was excellent, the State Farm commercial was also brilliant.

  • Kunle Olomofe
    Kunle Olomofe Month ago +3

    "You don't respect yourself, so why should we?" Facts 😂 😂