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Amazon... more like SCAMazon - Fake SSDs

  • Published on Sep 30, 2023 veröffentlicht
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    At one point, Amazon was game changing and felt like the best place to shop online. Don’t have to worry about the scams and crappy quality on Ebay and Alibaba. But then something changed. Suddenly all you can find on the website is cheap garbage, or worse, complete scams. We take a look at one of the most prevalent scams on the platform, fake SSDs and hard drives. What do you get when you buy one of these, and how do they keep getting away with it?
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    0:00 Intro
    1:37 What we Got
    6:48 Going inside
    9:45 How The Scam Works
    12:08 How they get away with it
    15:07 Why Amazon Can't Stop It
    18:58 Outro
  • Science & TechnologyScience & Technology

Comments • 0

  • Linus Tech Tips
    Linus Tech Tips  6 months ago +1455

    Have you purchased a “scam” product from Amazon before? How did your experience go? Let us know below!
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    • Randy Lahey
      Randy Lahey 6 months ago +54

      i work at amazon warehouse for over a year :(

    • Astral
      Astral 6 months ago +1


    • SaltBlood
      SaltBlood 6 months ago +7

      I got a shitty glasses cleaner with some, by my current self clearly, overblown claims about use on the iss, the thing a didn't work and b fell apart, so I left a scathing review which my dad was kind of annoyed at because it was his account I left it on

    • Ayush Agarwal
      Ayush Agarwal 6 months ago +48

      SOLUTION: I have a solution if Amazon can start rewarding the buyer for finding this type of scams with a proof then people will start to find the scams by exploring a product like this instead of just trying to get a refund and more over some will try to search scams on Amazon which can lead to ultimately less money lost on compensating the victims and providing a better service at the same time

    • jerextalan
      jerextalan 6 months ago +20

      What if they did edits like page versions, Old versions stay, but the edit gets 'pasted' over them. Then a customer could look back through old versions? like post-it notes on top of one another, or a flip-book effect?

  • Steven Haubeil
    Steven Haubeil 6 months ago +1479

    Amazon tip: avoid product brands that sound like cans thrown down the stairs.

    • Ren
      Ren 6 months ago +2

      which brand is legit?

    • Divine Okon
      Divine Okon 6 months ago +27

      @Ren Samsung fs.

    • Ren
      Ren 6 months ago +66

      @Divine Okon too late i already bought Sansung XD

    • Your wallet
      Your wallet 6 months ago +22

      I would only apply that to computer and networking hardware. A lot of these brands with names that look like keyboard smashes can really deliver on other types of products, definitely never skip out on reading the reviews for fair criticisms though.

    • Irfan Khan
      Irfan Khan 6 months ago +1

      There was another video explaining those names

  • Gtui Biwoy
    Gtui Biwoy 6 months ago +754

    They should add a public changelog to product listings so you can see if the seller "updated to reflect color change" or "updated from socks to hard drives"

    • KHealer Instinct
      KHealer Instinct 5 months ago +14


    • Rubiconnn
      Rubiconnn 5 months ago +80

      Or not let sellers change the item category or title. If they make a mistake in the listing they have to start over, tough.

    • DasAntiNaziBroetchen
      DasAntiNaziBroetchen 4 months ago +8

      @Rubiconnn Yahoo auctions already does this. However on Yahoo auctions it makes no sense to have that restriction.

    • pix64
      pix64 4 months ago +23

      You can calculate what percentage of the page's content has been modified and trigger a manual review if it is over a certain percentage.

    • KRADIS
      KRADIS 3 months ago

      is that you in the pic?

  • Kevin Wiley
    Kevin Wiley 6 months ago +316

    As someone who is hard of hearing and relies on lip reading a fair bit, I’m REALLY thankful to the editing staff for putting CC for someone speaking off screen. I’d never understand it otherwise.

    • Ron Wolf
      Ron Wolf 6 months ago +8

      Agreed! I don’t think those are Closed Captions though, just regular ol’ captions :-)

    • MCAlexisYT
      MCAlexisYT 5 months ago +6

      @Ron Wolf Yeah, these are "open captions".

    • José Ramos
      José Ramos 4 months ago +2

      I can hear good enough, but i like these captions, its very useful

    • Bris Vegas
      Bris Vegas 2 months ago

      Clip-Share uses software to create the captions automatically.

    • BlueFire Animations
      BlueFire Animations 9 days ago

      ​@Bris VegasThey're not talking about Clip-Share's captions, they're talking about the text the editors of the video put up on screen whenever someone's talking off-screen..

  • Eku
    Eku 6 months ago +211

    I was suspicious of these merged reviews years ago because I had seen them and they made no sense, and basically nobody believed me, saying "that wouldn't happen on Amazon".
    Yeah it does. It has done for years and they aren't even TRYING to stop it.

    • Beach Fog
      Beach Fog 6 months ago +12

      Thing is, they likely are, but it's *so easy* to try and sell shit on Amazon that it's trivial to ban all these listings

    • Eku
      Eku 4 months ago +4

      @Beach Fog i think you mean non-trivial! You'd have to have an army of people to try and get rid of all those listings...
      Or I don't know use some AI to scan all the listings and see if the products that are unique have reviews that do not correspond to the current product

  • Sergiroth Games
    Sergiroth Games 6 months ago +41

    A possible solution for “listing merging” could be to make sure that it stays in the same category, and if it changes too much after merging, disable it until reviewed by some human or software.

  • Keifu Chan
    Keifu Chan 6 months ago +24

    I don't use Amazon nearly as much as I did years ago. Even if you pay a little more, the peace of mind you get when buying in a reputable store makes it worth it.

    • Christian R
      Christian R 3 months ago

      Yeah. You can’t really hold Amazon accountable for any fraudulent products because of their arbitration agreements with you and also their partners.

  • AltF4Gaming
    AltF4Gaming 6 months ago +4964

    Making it impossible to switch the product category might be one way to at least make it way harder to review merge, especially in the tech space.

    • AwakeningAspirations
      AwakeningAspirations 6 months ago +535

      Yeah I think there’s a spot between “completely changing a product page” and “no changes at all” that would make sense. Like what you’re saying about switching categories, I can’t think of a reason why that should be allowed. If someone was selling socks they shouldn’t be able to change it to pc components. I think needing to update product info as a reason to be able to completely change the product page is a cop out. Like seriously just provide some sort of update annotations. And maybe if too many things are changed they should have to remove the reviews or ratings?
      I can’t stand how Amazon manages ratings and reviews when one product has several different versions that all fall under the same page. I was recently looking for 240AIOs and more than half the reviews were for 360, 280, or 120 aios because all the different models fell under the same page. All the reviews for every model were combined making it completely useless as a means to determine the worth of the product.

    • Fernando Carlos Garcia
      Fernando Carlos Garcia 6 months ago +41

      And the price to a certain extent

    • Iskierka
      Iskierka 6 months ago +52

      Switching category could be necessary due to mistake, or say if it's a relatively recent product and terminology changes (for the super specific subcategories). It would be pretty trivial though to measure the number of changes in the text by like, any kind of text diff, and mix the ones that change most in with support requests to ask the people handling those to verify whether they're legit.

    • TheCommanderTaco
      TheCommanderTaco 6 months ago +72

      ​@AwakeningAspirations I feel the same way when looking at reviews for tv's lol. I am interested in this model, but the review is apparently covering this other model. How is that supposed to help me lol.

    • moonra
      moonra 6 months ago +18

      Yeah, that's such an obvious limitation that I'm surprised they didn't mention it.

  • Hector1234
    Hector1234 6 months ago +8

    This is an important video Linus. Although the topic is not new, the solution to undermining scammers is education of customers. When customers stop buying - because they know what they are looking at, the scammers will stop scamming.

  • Astræus
    Astræus 6 months ago +7

    That first one is pretty devious all things considered. The fact that it won't "fill" but instead just keeps writing by deleting old data is the kind of thing that would catch a lot of people off-guard. Anybody using it as a superfluous backup or extra storage that they never really look at or pay attention to wouldn't even know they were potentially losing data with each new write process.... I'm always split on scam products; they do suck, but people should know better....but they do suck :P

  • QuiGonJa
    QuiGonJa 6 months ago +7

    My favorite thing about these products are the generally off topic reviews and sometimes askew lettering on the case.
    My brothers friend fell for one of these scams around two months ago but was refunded a few days later. The worst part is that the same scam is still for sale on amazon.

  • fallouthirteen
    fallouthirteen 5 months ago +12

    Amazon really needs to do something about it. Like a few months ago I was like "Eh, I could use another SSD", checked Amazon, saw tons of obvious scams, and then went "I don't feel like trying to navigate getting a good deal vs avoiding any subtle scams, I'm just not going to bother."

    • Nameless Void
      Nameless Void 4 months ago +1

      That's a you issue. Stop trying to buy crap drives and just get the name brands.

    • T Z
      T Z 2 months ago

      Amazon is large enough to be a responsible marketplace. But also yea, just stop trying to cheap out. In tech, reliable brands are just that, reliable.

  • dormdude
    dormdude 4 months ago +1

    They could make the criteria for becoming a seller higher. If your name is similar to a banned seller then it should be put to a review. They can also automate comparing a products page to before and after. If it uses completely different description and picture, it's probably not the same product anymore.

  • Kevin Mach
    Kevin Mach 6 months ago +60

    Compared to what my level of consumer confidence was with Amazon, say 5 years ago- I think it's fair to say it's plummeted for me compared to today. I basically treat it like ebay now. I still use them for items that are just too hard to track down otherwise (parts for my old pressure washer, etc) and stuff I really don't care if it's higher quality because it's relatively inexpensive (like a 4 pack of smart home outlet plugs). When I do want above average quality- for example, I have plenty of "average" quality padded cycling shorts, I wanted some GOOD ones- I generally won't even bother to check on Amazon. They are still good at getting stuff to you quick, but there are is a long list of things, some little, some big- that are a massive drop in the customer experience for me and seem to be getting worse.

    • aluisious
      aluisious 6 months ago +11

      Buying legit stuff on Amazon now is an art, which is not good for Amazon. I am buying a pair of shoes I wear now that are out of production. When I receive them I can compare side by side with the real shoe bought from the company store. If I don't think it's legit it's being refunded.
      I won't even try to buy clothes on Amazon anymore, after I bought some pants in my size from a brand I buy, received them, and I could stand with both legs in one pant leg. They were like a tent. Labelled my size.

    • Daniel M
      Daniel M 6 months ago +8

      As an electrician buying inexpensive smarthome plugs is terrifying. Make sure they have legitimately passed the certification in your country.

    • Kevin Mach
      Kevin Mach 6 months ago +2

      @aluisious That's when it *used* to be handy to be able to read through reviews, but the AI / BOT reviews are getting better with each passing year and making those harder and harder to spot. But I empathize with you, I am a casual runner and I wouldn't bother looking for running shoes on Amazon. They brand and style I use were a matter of painstaking trial and error with lots of wasted money on shoes that didn't work for me. Too important to me and not enough of a deal price wise for me to consider risking it. Plus I'd rather support my local running shop.

    • Kevin Mach
      Kevin Mach 6 months ago

      @Daniel M I do a lot of electrical work, and even though I am not professional, I appreciate and agree with this comment. I have had some experiences with cheap Chinese power strips back in the day, so I know you speak the truth. I didn't mean absolute bottom of the barrel garbage- but stores like home depot will sell a single smart home plug for like 25 bucks each, whereas I can get a 4-pack of brand I've been using for years now for about 40 bucks. Sometimes it's the same brand. But your advice is sound either way.

    • chzcake44s
      chzcake44s 6 months ago +1

      If you can believe it, my experience has been Amazon < eBay < Aliexpress

  • basrigh
    basrigh 6 months ago +1

    this was very informative and answered questions I'd had about fake Amazon sellers for awhile. thank you guys for the research and explanations

  • Eric Laska
    Eric Laska 5 months ago +3

    In the case of product merging, it seems like low-hanging fruit for Amazon to be like "you can't just change category from Apparel to Electronics" in your sock example.

  • Pato
    Pato 6 months ago +3

    Awesome video with great in-depth explanations! Thank you Linus & Team!

  • The Borzoi
    The Borzoi 6 months ago +1

    I think the only thing Amazon need to restrict when it comes to adjusting product listings is the category of the product. They don't need to stop it outright but I think it should require a manual review. That way, someone at Amazon can see that the sock listing has suddenly become something else.

  • Marsprant
    Marsprant 6 months ago +772

    This is Amazons biggest issue. I see myself avoiding Amazon because it becomes more and more like Wish or Alibaba.

    • Sparkling Wine
      Sparkling Wine 6 months ago +34

      Amazon is getting worst than Wish and Temu

    • BH Outdoors
      BH Outdoors 6 months ago +13

      Same. I’ll stick to ebay (also can be bad), brick and mortar retailers, FB marketplace, and craigslist

    • Ted Kaczynski, American Hero
      Ted Kaczynski, American Hero 6 months ago +13

      My mom got a bigger SD card for her phone.
      It wouldn't work at all once is got to the 8 gig storage (it was like 7.4 gigs or something like that) so I had to explain she got scammed.
      I got her a terabyte SD card for Christmas to save her the trouble.

  • Andrew Pollack
    Andrew Pollack 6 months ago

    Thanks. Even for some of us tech capable types, there's a few good nuggets in there about what to watch out for. I also appreciated the description of the scammer's methodology.

  • Leon House - AboutLeonDotCom

    This was a really good informative video. I have ran into a product like that before where the reviews was for something else entirely and was so confused.

  • bean420man
    bean420man 5 months ago +2

    I actually work at an Amazon warehouse and have picked a couple of those exact scam products. I knew they were fake when I saw them but I can see how someone who isn't into tech like I am, could get fooled. I hope those people got their refunds quickly and without issue.

    • ListenToPeopleWhoKno
      ListenToPeopleWhoKno 2 months ago +2

      Did you report the scam product to a manager or supervisor and if so was anything done about it?

  • lol
    lol 6 months ago +4

    So I will say those weird brand names aren't necessarily a problem: some legitimately decent products also have those strange brand names. For instance I recently got an activated charcoal air filter + essential oil diffuser with a brand called "PARTU". I then later saw the exact same air filter with a different trademark. It was cheap, but it does the job I expected it to (it's a fan and a filter in a plastic shell, not exactly rocket science). I think sometimes it's just as likely they're using the weird branding because they're a small distributor for a white labeled product. If you're particularly good at deal finding: sometimes you can find decent HDR monitors that other companies mark up even though it's the same factory.

  • Ken C
    Ken C 3 months ago +1

    I always/frequently check Amazon reviews, even for products I'll buy elsewhere (like at Costco, or another online retailer). I've seen OBVIOUS cases of this "review merger" thing--always wondered if it was a technical mix-up, or something deliberately more nefarious...

  • TheXGamer
    TheXGamer 6 months ago +585

    I see this all the time on Amazon. We need people like Linus to help the consumers distinguish between the rights and the wrongs.

    • Greyson
      Greyson 6 months ago +20

      Or possibly a bounty program for catching outright fraud.

    • Mud Kip
      Mud Kip 6 months ago +18

      Amazon should be more proactive on selling junk like this, but they're making money and they don't care.

    • Izzie
      Izzie 6 months ago +2

      @Mud Kip how can they reasonably do so. They aren’t going to reasonably test every product themselves before approving it. What even would be their limit on quality compared to another user. They can shut down bad reviews but how many is enough? What happens if the product is at good but gets review bombed by those who just think it will be funny. Or Scammers who manage to delay their bad reviews long enough to cash in and start over.

  • WhyWhat
    WhyWhat 5 months ago

    Great video. Better than a lot of a journalist work being done nowadays. This kind of stuff is interesting to learn

  • julio morales
    julio morales 6 months ago +19

    I sincerely enjoyed and appriciate the fact that you take the time to breakdown and explain to people how things work and not only that but show examples and reasons of how to and how not to do things. I always knew something wasnt right from the reviews on amazon on things too good to be true but also shows how far people go to take your money. Thanks for the information Linus Tech!!!

    • Matc
      Matc 6 months ago +2

      Ehhh to be honest linus did not provide much of a solution as this is a reoccuring problem (surprisingly). There could be some ways Amazon (or any other service) can implement safety measures. For starters providing a caution popup that says "not an official product sold/shipped by Amazon". Another perhaps getting rid of merged reviews (thats on them). And a big one (maybe doable) actually inspecting (not necessarily testing) every product listed. Now as a purchaser (patient one at that) there are alot of steps to take in avoiding this mess not worth commenting (too long for comment). Peace @julio morales

  • Josh Maday
    Josh Maday 4 months ago

    It seems like the fix for the edit hack would be to restrict the scope of edits that can be made at one time. Like, only allow 20% of the text of the product listing to be edited within a week. That allows for corrections, but prevents wholesale swapping out the listing.

  • Pinksalmun
    Pinksalmun 6 months ago +2

    Amazon needs to make any changes to product pages publicly visible on and require the seller to list the reason for all edits.

  • Zepha21
    Zepha21 6 months ago +1

    It's kind of sad to see how Amazon slowly deteriorates into a platform for scammers.

  • Emma Smith
    Emma Smith 6 months ago +411

    My sibling complained that I spent too much money when I purchased my parents an SSD for their photos. The same sibling owns a fake SSD 🤦‍♀️

    • Khola
      Khola 6 months ago +64

      Send them a huge-ass file and sit and chuckle to yourself ;)

    • Asoka
      Asoka 6 months ago +3

      how much did you spend?

    • Mick McCasker
      Mick McCasker 6 months ago +12

      @Asoka About tree fiddy

    • Aleksa Žunjić
      Aleksa Žunjić 6 months ago +11

      Depends how much photos they have. For lot of people 64 or 128 GB are enough. Scammers count on that.

  • Help Videos
    Help Videos 6 months ago +1

    Thank you for taking the time to make this public service announcement. I use HC-05 Bluetooth modules in bulk and the failure rate is over 50% now - and the number of crazy named sellers has grown exponentially. It's disheartening and sad.

  • AJ Marraffa
    AJ Marraffa 6 months ago

    Thank you for drawing attention to this, it's a massive problem. It's predatory and takes advantage of mainstream consumers.

  • PettyCashPrash
    PettyCashPrash 3 months ago

    Always appreciate your content!
    I'm pretty tech savvy, but I'm tempted by sketchy knock-off tech. What I notice that the numbers of capacity tend to be fudged as Linus indicated. But, when you figure out the pricing patterns, then you can still get an ok dea; (MAYBE).
    The reason why: My theory: Chinese dumping of old gen tech into the West (yay, supply surplus!), but also for things that fail Q/A. For me, this applies to SDDs, SD cards, and USB keys. They sell storage chips with bad sectors for cheap, but then you have to do the math to see if this is effective risk.

  • Martin Vargas
    Martin Vargas 6 months ago +5

    I think they should really work on the return policy. Longer return policy for quickly or most recently uploaded items. Maybe even hold on the cash for more than 30-days so if the customer thinks it’s a scam Amazon directly can process the return. After a certain window amazon sellers will be off this probationary period

    • Alhanalem the Yuke
      Alhanalem the Yuke 2 months ago

      Any change in a product listing should extend all active return windows.

  • Tall Order
    Tall Order 6 months ago +3

    Yeah, I always hated the fake troubleshooting tactic when they ask if you updated your drivers or your system. It's Windows 10! How could I NOT update? It does it automatically!

  • damps
    damps 6 months ago +603

    Amazon Prime is starting to become a joke - searching for everyday products like a fan is a tricky task. You’ll find a dozen fans with the exact same design but with a different brand name.
    Amazon is taking us all for a ride here

    • Luís.R.A
      Luís.R.A 6 months ago +16

      exactly. I hate so much that I try to search stuff online in a country I'm relatively new and it's all Amazon and it's so hard to find anything useful in it

    • AnotherAtreyu
      AnotherAtreyu 6 months ago +1

      You just need to know what to look for.
      Watch the reviews and their ratios, and if something seems obviously to good to be true, don't be silly about it :)

  • FindersKeepers
    FindersKeepers 3 months ago +2

    Amazon also refuses to put up negative reviews about products. They usually say the review did not meet its guidelines or some nonsense.

  • Krimer
    Krimer 6 months ago +6

    Idea for Amazon: they should just put up ads on the site that tell/push people to leave bad reviews on fake products and to look at the reviews more carefully to make more people aware of the fake products.

    • Brent Fisher
      Brent Fisher 6 months ago +1

      But that would be too much like work..

    • Joe Foley
      Joe Foley 6 months ago

      ​@Brent Fisher I mean it's a billon dollar company , nothing is gonna be easy

  • AxisZtv
    AxisZtv 6 months ago

    I actually bought that 16TB. I really only needed a 2TB and it was too tempted to not figure out what the scam was. When you open it in disk management there's a partition for most of the storage that is completely fake. Honestly I wouldn't have minded it but it broke when I tried to format it. Also didn't know about the connector... the speed makes sense now.

  • Si C
    Si C 6 months ago +1

    Great video, such a shame more people are not privy to what is actually going on! Big Thanks.

  • jonathan wong
    jonathan wong 2 months ago

    Love how they are calling out on their own screwdriver. Good on them

  • RandomGuy
    RandomGuy 6 months ago +641

    Amazon doesn't let us easily report product. If they make it easier we could shut down those scammers easier.

    • roadle32111
      roadle32111 6 months ago +74

      That could also backfire. I've seen plenty of complaints on legitimate SD cards because the buyer decided to test speeds through the cheap readers built into their laptops as opposed to a USB 3 adapter.

    • Anankin12
      Anankin12 6 months ago +11

      Also the buried the reviews, do you know how long do I need to scroll to find them?

    • gigitrix
      gigitrix 6 months ago +31

      Why would they put any resources into cleaning up their store when they are basically a monopoly

    • trapfethen
      trapfethen 6 months ago +14

      @roadle32111 The point wouldn't be for the product to automatically come down with these reports, but that it would flag it for human review. A human can do the necessary research to determine whether the product is real or fake, or potentially pose a certification requirement to the seller if their not sure.

  • bryan hamilton
    bryan hamilton 6 months ago

    Your a good man with a big heart zack and ya hope he and his colleagues find a better business always know if its too good to be true it usually is

  • Paul Fox
    Paul Fox 6 months ago +1

    I’ve been scammed several times on Amazon. The worst part for me is that I’m disabled so getting out of the house to return anything is nearly impossible (if it weren’t for the fact that I suffer the process of breathing in Indiana it wouldn’t be the colossal task it is - Indiana hates for the fun of it). I end up stuck with misrepresented and truly fake.

  • Gjallarhorn
    Gjallarhorn 6 months ago +5

    That's why friends and family go through me when wanting to be told what to get electronic wise...sadly even high end electronics scam you with insanely high prices just because they have a "brand name" you should cover that too.

  • Suzuki Hiakura
    Suzuki Hiakura 2 months ago

    My father was paid a full refund for leaving a 5-star review on a PSU... the PSU was actually as advertised and still holds up after two years, so he basically left a review he was already planning on leaving... was an interesting case imo

  • knightwolf200612
    knightwolf200612 6 months ago +1

    I know about cammers, but damn you point it out so well! Superb video about the ins and outs and how they work! ...and how people get ripped off

  • Eu Samuel
    Eu Samuel 6 months ago +480

    Amazon can fix this by not allowing sellers to change the category of listed items, mainly when they have already been broadly sold. They can go even further in this and remove the ability to change titles when passed a certain length of time. Or they can keep older versions of the same item so buyers can go through what has been changed and what has not.

    • mltamarlin
      mltamarlin 6 months ago +35

      They could show the change with a strike-through. Or provide some other easy way for the masses to see that things were changed. Or give a link to what the page looked like when a review was written.

    • Eu Samuel
      Eu Samuel 6 months ago +34

      @mltamarlin With this many suggestions, we can clearly see that amazon isn't fixing this issue solely because they don't want to.

    • Chad Neu
      Chad Neu 6 months ago +15

      what's crazy is there are 3rd party websites that track this kind of stuff. So if they can do it then amazon certainly can do it but choose not to.

    • Elmojomo
      Elmojomo 6 months ago +1

      @Chad Neu Such as? I'd love to see that.

  • Mmogurl
    Mmogurl 6 months ago

    I always wondered why the heck that happened with listings showing reviews for another product entirely. I thought maybe it was an error an avoided the products where it occurred. It seems like a huge oversight to allow anyone to use the same listing reviews when it's not even the some product..

  • Rept
    Rept 4 months ago

    You came off lightly, I bought one for a fair price that didn’t promise anything crazy. And I just got the controller for the storage and the box for it. But no actually storage 😂

  • Yonathan Exequiel Garcia
    Yonathan Exequiel Garcia 6 months ago +1

    if i think a little outside the box, a disk that deletes old data when in full capacity would be an excelent product in some case scenarios as it ensures the writing of the file

  • Septer
    Septer 6 months ago +1

    I’d say I think for editing the product page it should be similar to getting verified on twitter before you could pay as in if you are actively updating a product they can request to get verified and this prevents scammers because the Amazon employee or Smth can sniff through and probably figure out it’s a scam thus making sure this doesn’t show up at all

    • Septer
      Septer 6 months ago

      They can request to get verified and are able to sell their product

  • hegone
    hegone 3 months ago

    Late to this but Amazon seems to be leaning into their new Alibaba-esq illegitimacy. I used to be able to filter by seller easily, for any product. It was by far the easiest way to avoid scammers. Now, Amazon hides the feature on the majority of their searches. Why?

  • classicrockonly
    classicrockonly 6 months ago +388

    Amazon has gotten so dodgy. I can’t even find the legitimate name brands anymore on many product types. I’ve been spending less on Amazon because it’s gotten frustrating

    • Andy Moran
      Andy Moran 6 months ago +20

      The only, ***only*** upside to shopping on amazon these days is A) Products are still significantly cheaper than retail stores, and B) Their customer service is pretty excellent and can issue refunds at the drop of a dime if called upon.
      Otherwise, you're basically rolling the dice as to whether the product you're going to receive will be legitimate or not, but especially so in the electronics section where shit products like this are shipping to thousands of unsuspecting customers every single minute of every single day.

    • RWDtech
      RWDtech 6 months ago +10


    • classicrockonly
      classicrockonly 6 months ago +3

      @Daniel But like LTT pointed out, a lot of the reviews can very likely be bogus. I think if you are savvy, you can roll the dice and see if it's good or return it. But the real problem is, if you are looking for some nice headphones, you'll get 90% bull crap up front before you hit a real brand. When looking for cables I had to go in 3 pages before I hit anyone like Monoprice, a name I actually recognize that isn't HTNY or YLTLF or whatever

  • david russell
    david russell 6 months ago +2

    I bought a graphite crucible that looked like it was the size of a coffee cup,but when I got it,it was more like a 2 ounce crucible, not 8 ounce.

  • Jami Nova
    Jami Nova 6 months ago +1

    Jeffe retired (he came back briefly during the pandemic) and Amazon hasn't been the same since Andy and the corporate dweebs have taken over. What bothers me most about scamming customers is they don't get it. Sears Roebuck was the Amazon of the 19th & 20th centuries and they died a horrible death because of terrible customer service and replacing quality with crap. So thank you for posting these videos and remember, "Buyer Beware". I do wish Amazon would try harder policing their website!

  • steve forbes
    steve forbes 6 months ago

    One solution Amazon could do, is they already email you to rate / review / answer questions on something you purchased. So if they seller changes / updates their product ask those same people to just give it a quick verify that it's the same product. If a product is getting a lot of reports it's not the same product. There is probably an issue.

  • orangeapples
    orangeapples 6 months ago +4

    I only ever buy storage from physical retail stores and use brand names. Told my mom to do the same thing. It’s also more convenient to get a drive that same day instead of waiting for 2-day shipping. Telling her that these things are fake did help.

  • john
    john 3 months ago

    These scam vids are sooo needed in the world right now. Thanks for taking days off from reviewing 5 figure builds to help us poor smucks keep our last two bucks.

  • Keith (KRAVER)-LSA-
    Keith (KRAVER)-LSA- 6 months ago +177

    This is by far the best LTT video I have seen in at least a year !!
    very informative and easy for the average person to understand.
    I hate Scammers, and love making their days bad.

    • Pirojf Mifhghek
      Pirojf Mifhghek 6 months ago +1

      Here's a hoopy frood who always knows where his trowel is.

  • Donatas Krušna
    Donatas Krušna 6 months ago

    Amazon just needs to support showing versions of product updates for a user to check, then you will see if it was merged or just minor changes

  • Gamingapocalypse
    Gamingapocalypse 6 months ago

    I like how Linus just literally told us how to scam people :)

  • Jaguar Life
    Jaguar Life Month ago

    I bought my Johnson on Amazon. Was described as 14” massive king size dongle and it turned out to be a 2” micro dongle

  • Melancholy
    Melancholy 6 months ago +1

    Stuff like this is why I always filter reviews by worst^ then I get an idea of what people are actually complaining about and what the real weaknesses of the product are. If inconclusive you move up to the highest and balance it out.

  • Jellybean Jackson
    Jellybean Jackson 6 months ago

    Starting to love Adam for all the little skits he did in this video. Keep up all the good work Adam! ☺

  • Paul Brooks
    Paul Brooks 6 months ago +721

    Please remember that returning a product is your greatest strength with Amazon. If you must issue a chargeback-and I wouldn’t recommend going that route with Amazon-use the option “product not as described”. This is useful with other vendors.

    • CH0PPER
      CH0PPER 6 months ago +27

      at least you dont lose anything except your time if you do get scammed.

    • Lance Winston
      Lance Winston 6 months ago +7

      Well said Paul.... take it back to Kohls so they get the message.

    • Tõnu Rääk
      Tõnu Rääk 6 months ago +6

      Why don't you recommend getting your money back?

    • TheWereCat
      TheWereCat 6 months ago +3

      Does Amazon pay for return shipping?

  • TD Advocate
    TD Advocate 2 months ago

    You can absolutely restrict product revisions. Prevent category switching is the easiest fix ever. Most of these product merges are using easier categories (as said in the video) and if you prevent category swapping you prevent the vast majority of these scams. That alone would reduce the number of scams by leaps and bounds.

  • Nathan Eddy
    Nathan Eddy 4 months ago +1

    One of the more terrifying parts of this is that contrary to popular belief these operations will often have massive financial backings with organised crime. Not only do these listings generate income for some really bad people but they can often be used for money laundering and even black market dealing.

  • Kayden Miller
    Kayden Miller 6 months ago

    What if amazon did a rating system similar to that of steam reviews? Such that all of the reviews still exist but you can see recent ones (some default time frame or sense last "edit") as the default . That way you could compare easier but still have all of the overall reviews.

  • Chris
    Chris 2 months ago

    Shopping online has become a pain in the ass. Not just tech stuff, but anything really. Unless it's a field I am familiar with, I really struggle to spot ALL the fakes. Especially on the German Amazon store these Chinese sellers sometimes have German, almost traditional sounding names. It's then the product description in the ever-repeating pattern with terrible German that gives it away, but it's wasting SO much time. And sadly more and more platforms turn into marketplaces instead of handpicking items to list for sale.

  • Mr. Waffles
    Mr. Waffles 3 months ago

    This does make me wonder, a few years ago I bought a 250gb ssd for like 20 bucks, when I got it, it only had 128gbs, but it showed me on the devices and drives menu when I clicked my pc, did they just forget to change the firmware? Or was it a legitimate mix up? If they made it say 250gb, I never would have noticed since I just use my ssd to run windows

  • Ian Douglas Scott
    Ian Douglas Scott 6 months ago +232

    I think the biggest problem is that Amazon pretends to be a "safe" site, when it just isn't. Ebay isn't perfect, but at least it emphasizes that sellers could be any random people and you might want to look at their reviews to see if they can be trusted. Amazon does list sellers and have seller reviews, but it's very de-emphasized, particularly the difference between "sold by Amazon" and "fulfilled by Amazon". Despite the fact the latter may be a counterfeit, fraud, and possibly genuinely dangerous.
    Or I see a review that says someone got a counterfeit... but the reviews don't show what seller someone bought it from, so does this tell me anything relevant, or do I just need to avoid buying anything from any third party seller I don't specifically know to trust?

    • ignoto82dr
      ignoto82dr 6 months ago +32

      and let's not talk about amazon search engine that show you a single result with your search term and 300 "similar" while ebay stick to it.

    • Mana Son
      Mana Son 6 months ago +6

      I love ebay

    • Andrew
      Andrew 6 months ago +18

      eBay also has excellent buyer protection, so even if the seller does send you rocks--you'll get your money refunded. eBay has really improved in the last couple years, they're better than Amazon for some things now (often books, movies, and video games ironically).

    • Hydrated Beans
      Hydrated Beans 6 months ago +4

      Amazon used to be safe

    • m
      m 6 months ago +8

      Yup, and the problem isn't just with Amazon either, all sites that now allow third-party sellers are subject to this problem. Many people don't realize that Walmart and Best Buy and others stores now show lots of third-party items, many of which are garbage at best, scams at worst. 🤦

  • Broken Lava
    Broken Lava 6 months ago

    They could make it so that a relisted item keeps it's previous category thus in the sock example there'd be an ssd in the sock area. But then again they might find a way around it...

  • TylerSoBored
    TylerSoBored 6 months ago

    I love how he transitioned from saying if it's too good to be true then it's probably a scam and then goes straight to the square space sponsor lmao

  • Jammin G
    Jammin G 5 months ago

    Linus does a outstanding job compressing his videos. My laptop screen views everything in 1080p. But with Linus videos I can watch them at 1440p level!

  • Sharon Lougheed
    Sharon Lougheed 2 months ago

    Amazon might be able to use AI/machine learning to determine if page edits are too significant, then if the AI flags it, send it to a human reviewer to quickly determine if they're reusing a page for a scam. I think AI has gotten good enough that it can determine between a listing for a book and a listing for an SSD.

  • Will Goodwin
    Will Goodwin 2 months ago

    Amazon is one thing, but it's way more entertaining and suspenseful buying on Wish. I tried a few cheapo high-capacity USB drives a while back with hilarious results. Fortunately, they made refunds super easy. Once I got a small metal ring with some sort of bird on it, once was a decorative sticker to go around the fingerprint sensor on a phone, and another was an empty aluminum shell of a thumb drive. The few SD cards that actually did arrive were ~32MB and they couldn't even quality print the label. Got to figure the model number was 32MB, or 16TB or whatever.

  • Lord Gong
    Lord Gong 6 months ago +379

    "I and you have the obvious knowledge"
    Putting a lot of faith in me Linus

    • olevam1
      olevam1 6 months ago +6

      Very good point!
      Also this happens in so many categories, in depth knowledge of products is quite difficult

    • Suq Maddiq
      Suq Maddiq 6 months ago +7

      Putting too much faith in us Linus

  • JokeDeity
    JokeDeity 6 months ago +2

    Amazon have been doing this for a full on decade now, I assume in every category to some extent, but absolutely blatantly with digital memory of all forms.

  • Anthony Mondragon
    Anthony Mondragon 4 months ago +1

    I actually DID get a huge discount on a 10 TB portable hard drive because people complained it made noise. Ended up paying around $100 for it.
    Turned out the reviews were right though. I does make a slight scratching noise when writing large files to it. But really that was it. Credit where credit is due, but thanks for making amazon discount a seagate product. :D

  • Nova
    Nova 6 months ago

    I want to ask, what would the legitimate purpose be for a seller to change the entire category for a listing be? The only thing I can think of is if the seller wants to change to a very closely related category that gets more traffic, etc, but it seems like a niche case at best. I would say that two easy things to combat this tactic would be to either make it so a product can only be changed to one in a closely related category or make it so major things like this need to be approved by amazon in order to update the listing.

  • Jonathan Neill
    Jonathan Neill 5 months ago

    When Linus popped it open and we saw those oval holes, my first thought, " ...that's a socket cover for a house."

  • burlingk
    burlingk 6 months ago +3

    One technique that won't find all the "deals," but will minimize the scams is if you only pick the items available for Prime delivery. Items delivered directly from Amazon have a fairly simple return process as well.

    • Katelyn Gerk
      Katelyn Gerk 3 months ago

      That’s not really true there are some bad products on prime delivery. Trust me.

    • burlingk
      burlingk 3 months ago

      @Katelyn Gerk It reduces the chance though, as well as increasing the likelyhood that I won't get scammed on shipping.

  • Javs_Euro
    Javs_Euro 6 months ago +168

    For years now, I've been wondering why Amazon hasn't copied eBay already and added a country filter to their search engine. That helps massively when filtering knockoff and scam products out if you already know what you're searching for.

    • Thermal Ions
      Thermal Ions 6 months ago +18

      Except Ebay's country filter is useless. I've lost count of the number of products I've purchased which the listing specifically claims are located in my Country or even State, but turn up posted direct from China.

    • Pyroteq
      Pyroteq 6 months ago +24

      They don't care. eBay and Amazon both LOVE Chinese sellers. They don't care if they're scammers or legit, there are a billion of them. They know that many buyers don't want to buy stuff from China and putting a filter would mean they lose profit from those sales.
      The eBay filter is 100% useless. Chinese sellers will just use a local contact to divert the package to you. You'll notice many products have a shipping time estimate of 2-3 weeks or something despite the fact it should be just a few days. This is the first indication the item isn't local as it has to get from China first and then get shipped to you. After a few days the local re-shipper then creates a shipping label and a tracking number so they can say "look, we sent it!", but in reality you won't see a tracking update for another week.
      Wouldn't surprise me if Chinese sellers were putting factory made crap on Etsy too doing the same thing.

    • cjbtlr
      cjbtlr 6 months ago +2

      Everything you want is made in China and imported. What good would this do?

    • verygoodbrother
      verygoodbrother 6 months ago +2

      @Thermal Ions I've never had this issue. All items have a product location written under them.

  • Kai lucas Anton
    Kai lucas Anton 6 months ago

    at the very least amazon should prevent editing products from changing the category, like going from clothing (like the example of socks) to electronics, so that it would be harder for scammers to get fake reviews through the review merging system

  • David Benes
    David Benes 2 months ago

    absolutely insane to me that amazon hasn't cracked down on review merging. How hard is it to flag when a product's details have been significantly changed? Correcting typos, adding new advice or even updating a few lines of the description is one thing; replacing every photo and renaming the product entirely should be simple to detect and in fact social media apps have such mechanisms already.

  • TrueJinx _
    TrueJinx _ 5 months ago

    I bought a 16TB M.2 drive on amazon it had 2 micro SSD that you use in digital cameras and cell phones lol. I just counted it as $70 mistake and but a SanDisk 2TB Extreme Portable SSD.

  • ExplosPlankton
    ExplosPlankton 6 months ago

    This kind of scam runs rampant on ebay as well, shocks me that these companies do little to nothing to stop it.

  • CuppaT
    CuppaT 6 months ago +299

    Making it clear and obvious that a product has had changes to its product page and having the ability to see what was changed could help significantly I would think, shouldn't hurt real products but would be a lot harder for the scammers.

    • adlata
      adlata 6 months ago +12

      it is MORE simple than that. amazon just needs to ban chinese branded products and punish chinese scam sellers

    • Simon T
      Simon T 6 months ago +19

      There should be a minimum of a page title history. I have /we all might have seen in product reviews one that is for a different product than is listed. If its not a scam then the sellers wouldn;t have anything to worry about either, because their genuine title change for small differences and not entire product lines would be -referenced- _reflected._

    • Raymond Gelmers
      Raymond Gelmers 6 months ago +6

      Indeed, it does not have to be that hard. It would really help to have a transparent changelog for all products Amazon sells. And also, when you change something to the product, it is often warranted that the reviews are invalidated as well. Different color can mean different paint quality for example. Might not be as durable anymore.

    • Mark Hall
      Mark Hall 6 months ago +2

      I swear Amazon used to show what exactly a review related to on the product page, or is that only if the seller has more than one product on the same page?
      The ultimate answer would be to ban 3rd party sellers, or ones which don't have an existing e-commerce site, but I guess Amazon makes too much money from them for that?

  • Tapio_M
    Tapio_M 6 months ago

    What's the reason why Amazon allows for product page edits? Sounds like the most obvious way to scam, but also so easy to prevent.

  • Stephen Mawdsley
    Stephen Mawdsley 6 months ago +1

    your "its cheaper to compensate the customer" comment is spot on. i work in logistics and have dealings with amazon, as far as there deliveirs to customers go, the dont mind couriers leaving parcels on door steps etc as the figures show great delivery success rates. Then when it comes to peoples parcels going missing the say its cheaper to just replace the parcel than it is to investigate the delivery / courier and find out what actually happened to the original parcel

  • Sanic The Hedge
    Sanic The Hedge 2 months ago

    Linus is definitely having more fun now, since the last company changes

  • lolsashalol
    lolsashalol 6 months ago +11880

    My gf's dad bought one of those 16TB drives literally today. He was trying to convince me its real. Thanks for saving me the trouble of explaining it

  • Priyam D
    Priyam D 6 months ago

    Several years ago I had purchased a CF card and on opening I saw only one memory chip was populated of the possible two. The capacity was half the advertised.

  • Elena COSTIANU
    Elena COSTIANU 4 months ago

    i am a technology noob, this channel has taught me all i know… wanted to say thank you ❤

  • Brian Williams
    Brian Williams 6 months ago +154

    This video format is one of my favorites. Makes me feel like I'm hanging out with Linus face-to-face, and it is quite hilarious to crack these products open and see the absolute *crap* they have for internals.

    • 948320z
      948320z 6 months ago +2

      > feel like I'm hanging out with Linus face-to-face
      Especially when Adam told the cameraman to keep zooming in on his face lol

  • Kumar Saurabh
    Kumar Saurabh 2 months ago

    Linus, I am following you for years.. you work hard for content. I love it. Make it a little bit short. I have the same disease as you to explain in super detail. That's why students gets bored of my over explanation while loving my class content. Love your work.

    • Kumar Saurabh
      Kumar Saurabh 2 months ago

      Same applies for Android tv video and AliExpress gaming console video and table gaming PC video.

  • Acepilot8 gaming
    Acepilot8 gaming 6 months ago

    I heard about you from Austin Evans. And as a medium level techy, I was always curious. Then you came up in my recommended...and I decided to watch. And I definitely don't regret it. This channel is literally all about tech tips which jeeps me out alot to eventually become a bigger techy

  • Jennifer Dzieło
    Jennifer Dzieło 6 months ago

    gotta love it how those scams keep on coming back in slightly altered form