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We offered a warranty since DAY ONE with our Modmats back in 2017, but now, we're making it even better. Read about OUR 7-YEAR WARRANTY here for Modmats: store.gamersnexus.net/modmat-warrantyYou can support us directly & get our warranty (which is RETROACTIVELY applied and covers some accidental user damage!) by buying one of our Large Volt Modmats: store.gamersnexus.net/products/modmat-volt-large (these are on back-order and will ship within the next 2 months - you'll want to get on this list to guarantee you get one!) or you could also buy one of our Medium Modmats here: store.gamersnexus.net/products/medium-modmat-gpuGrab a GamersNexus Tear-Down Toolkit with 7-year warranty here! store.gamersnexus.net/products/gamersnexus-tear-down-toolkitWatch our recent Newegg video here: clip-share.net/video/iywx09SVETE/video.html
@RazerOW Canada and USA have implied warranties aswell. The product has to meet normal industrial standards in the same price range. It's not hard looking things up.
@AG Why should any customer trust internal policies? If these policies exist, put it on paper so the customer can have some piece of mind. This, "trust our internal policies" might have worked if he hadn't been so vocal about anti consumer practices. Why does it matter if it's for electronics or anything else? Backpacks should be cheaper and easier to replace. What if he isn't the ceo tomorrow and the next ceo decides to change internal policies? When you guarantee the quality of a product and don't put it on paper, people are going to think you are lying.Look at the number and length of some of your comments and tell us again how much you don't care.
If you are so confident on your product you should put a lifetime warranty on it.
@AG did this comment just bring up reading comprehension after GN had to tell you to read their policy? Lmao
Wow! No warranty on a $250 product. Mean while, my $10 shitty Skull Candy headphone has a limited warranty on it. Come on, Linus! If it's an expansive product from your shop, you should already have some, even a limited warranty on it. Lol.
It's funny, I am subscribed to Linus, but I never considered them your competition. To me, the vibes are so different that even while both channels talk about computers and technology in general, to me you two are in completely different spaces.
Linus is just a douche. He is so smug it's hard to watch.
LTT became garbage in the last yrs. sadly.
@Alen Asenie Nice punctuation.
@小林大翔 Not disagreeing, but @Raymond Mertin is right, maybe not exactly has he presented it, but watching the competition and replicating what they do is normal, knowing how many people there are in LMG it could have been any of them the one that proposed it, seeing the Linus ego he could have presented the particular project as his idea, being very loose because the specifics could have been part of the company's ideas, even if the general concept was stolen, see how many times apple says they are the first doing something that has been available for more than half a decade, the funniest to me was the OLED, because the screens were manufactured by samsung, there has been smartphones with oled for nearly a decade, and I had an mp3 with an oled screen more than 15 years ago, the presentation can be deceiving even if they are technically true, maybe apple released one with some specific extra technology first, maybe they were talking about the screen with the specific combination of technologies, that would mean that they are technically right even when everyone with knowledge of tech would think otherwise, in my opinion this makes it worse, but it could explain it. I completely disagree with point 3, because to begin with, testing using the scientific method like this dates to millennia ago (maybe not always with that name, but that is how we got agriculture in the first place, now is just more refined) and to have the idea is dependent on the area, he used car examples, what works with cars doesn't necessarily works for computers, so the idea to transfer what is done in one industry to another it is in itself an original idea, but that also goes to copying what others do in the same industry, it can work or not work for you, I stopped buying samsung because they copied the 2 trends I am fully against, removing the headphone jack and having a hole in the screen, they copied it, it was the logical step seeing the whole industry, they lost me as a customer as a result, I don't have the numbers to ensure it was a good or bad move, but at least some people will stop buying over those points and I don't think they gained people because of those things, they either lose people or was neutral at best. I hope you can see how those points are connected, I am not so good at conveying how I connected them.
I'm a lawyer and not wanting a "written" warranty but making warranty-type claims is unwise. You can end up in a lawsuit where the court/jury writes that warranty for you.
@Mavendow I'm sure this has nothing to do with the quality of the lawyers able to be hired eh?
@Nox IX They mean everything in a court room!
Yeah and doesn't Linus have lawyers on staff....completely avoidable.
Not to mention that there are parts of the world where legally enforced minimum warranty exists - like 2 yrs in the EU.A shop's terms of service, even written, are NOT above the law - that is something lots of e-shops often forget. I have personally torn several shops to shreds over this simple fact - they have simply included some bullsh*t in their ToS (usually it's something like "no returns policy") and thought that it's legally binding despite being technically at odds with law.
@Nox IX If you were a lawyer, you'd know that putting things in writing matters way more.
Back when I just got into PC building, I followed all the big names for all the info but years later, GN is one of the few sources left that I occasionally come back to since I'm satisfied with my PC right now but want to stay informed, and you guys offer the most complete reviews. Call me crazy but I'm kind of turned off by tech videos where the thumbnail is 90% an exaggerated reaction shot of the Clip-Sharer's face instead of the product they're reviewing
Shut up, dude. He is just as informative as GN except LTT has character.
And that is exactly what I am doing right now. GN strikes a distinct balance between product and information. Here for the latter of course.
yeah GN was how I decided on my pc build
@Kepe - I use a ratcheting 4mm modular screwdriver because it is a lot more convenient and faster, with fixed standard size and precision screwdrivers on hand for recessed screws when needed. His screwdriver was supposed to be a rebadged MegaPro, but then they decided to make further changes. The ratcheting mechanism is different, for a start. This was all covered by Project Farm.
@sylvia m Hmm according to that test the LTT ratcheting screwdriver is the Megapro (which came third) with a couple of tweaks to the mechanism and more bits, but the LTT costs over twice as much.For computer building I've found that you just need two good regular screwdrivers, which will be a lot cheaper than the LTT ratcheting one. Ratcheting screwdrivers have a thick shaft which will make it impossible to reach certain screws. You need a long, thin shafted screwdriver for working with computers.
This motherboard news is one of the funniest things I've heard lately. You even manage to make motherboards interesting
Bet! I was hurting… Steve was on a roll so hard he shut himself down
"The margin isn't all there, to just keep it all, some of it's there to support people " This is why I love this channel and it's commitment to quality content and products.
and why I occasionally watch LTT for comedy....and GN for tech stuff
I think the high power draw rumours of the 4000 series cards were started by Nvidia. They "leaked" the information that the power draw would astronomical if an effort to make people decide that it was far too high so they'd go for a 3000 series card instead, helping them get rid of the backlog of cards they have. It also helps Nvidia in that when they release the real numbers, people will be relieved and so more inclined to pick up a 4000 series card on release.
@Alex Nvidia has to at least "appear" to care about their AIB partners. If they openly pee in the AIB's breakfast cereal, it would affect their future marketability.
I work in the industry and have seen the 4-slot-wide RTX4090. The industrial design on the cooler was finished, it looked the same as the RTX3090 except scaled up to 4 slots instead of 3. The TDP was over 600W. I'm not sure why they reduced the TDP this late into development given how much design work and tooling cost was put into that cooler. I suspect they're finding these things are too hard to cool on air at these power levels.
Decent idea, but nvidia doesn’t give a shat about AIBs still having 3000 series stock. Nvidia already sold those chips it’s up to the AIBs to sell them and make their own profit. And they’re taking big hits like 50% off 3090tis! But again, nvidia has already profited off their 3000 series chips
So when Nvidia releases true numbers that are verified, people throw shit at Nvidia once again for being shady dicks which don't matter because they're too big and customers are their bitches that pay whatever Nvidia demand.Sounds legit. Hope not.
Macroeconomic headwinds is code for: 'We've bent over the gaming sector repeatedly for at least a decade and now customers are finally saying enough is enough'.
Nah its code for Macroeconomic head winds. No surprise the price of GFX cards falling can be exactly tied to the moment the Fed started to raise interest rates. Stick to the conspiracy bs tho.
"the margin isn't all there to just keep it all , some of it is there to support people when they need it" ..... Thank you Steve!
@Stawz Its obvious lol to pump the most profit out of it
@Huskers12 i think you missed the point. granted it was a bad example but you still swung and missed on this one,
@christopher james Ferraris are not designed to be unbreakable, they are designed to be fast, agile, and beautiful. Sure, they break down a bunch, people who buy Ferraris don't care that their cars need more maintenance than more mainstream and cheaper commuter cars.
@Tatu Carreta I would really rather we didn't fill the countryside with garbage. Please reduce the amount of garbage you produce as much as is reasonable, reuse things when they can be reused, choose reusable items over consumable items when possible, and when not possible, try to choose something made of cloth or paper rather than polymers. Even outside of filling the world with garbage, micro plastics are incredibly dangerous not only to wildlife and the environment, but also humans directly. When plastic erodes, it becomes tiny particles that infest everything, and if those plastics find their way into your body, they can damage your lungs, enter your bloodstream and cause clots or simply damage blood cells, or through your bloodstream enter other organs, and in all cases could cause a slew of negative health effects, including cancer. And the worst part? Being plastic, micro plastics will stick around for a thousand years, remaining a constant contaminant everywhere, and it's only getting worse as more plastic goods are produced, consumed, and discarded.The number one man-made environmental danger is not climate change, nor is it deforestation, nor is it extinction of endangered species, it's micro plastics. It's a very real and extremely concerning problem that demands a solution sooner rather than later.
Nope its all there for yvonnes new house
Hes so proud about the features of this backpack, and for a tech channel, having all of the features listed accurately is typically... VERY IMPORTANT. If replacement or repair services are a MARKETED FEATURE, I, as the informed consumer, want to know what the FEATURES of that coverage entails. Its not about promises, its about a clear cut line between me and you about what solutions are available and when they'll be applied.
Declaring vague lofty-sounding bullshit with nothing actually backing it up is a Vancouverite staple. You live here long enough you become accustomed to it.
When your testing overlaps with LTT's testing, we the viewers should contrast and compare. If your results aren't within a reasonable margin of error one of two things happened: one of you messed up something in testing, or the product tested is actually different. Both are important discoveries that should lead to us asking further questions.
Agree, although we already have this with the channel Hardware Unboxed, that do great reviews/benchmarking as well, unless you haven't heard of them. :)
In the past it has happened many times that Linus's testing was too surface level to expose the flaws that Gamers Nexus finds. He has just made major purchases and hiring that will change that and add credibility to the LTT testing which it hasn't ever had before making them more direct competitors.
@Buggerlugz Omg stop you might hurt his feelings! 🤭😂
@ϟϟ - And we all know who that would be....don't we.
@ϟϟ I would say that would fall under the “messed up something in testing” category myself.
Hi Steve,as a long time viewer of both your and Linus channel I wanted to let you know that I enjoy both formats. Linus channel is more viewer friendly (like in its so easy that I can do other stuff while watching) while your channel has more scientific value. Your test comparisons and charts are way more detailed and you go over every little bit of information. (which can be just a little bit boring sometimes ;) I really love when you two cover the same stories because I like to get multiple opinions/views. The same apllies to the test labs both of you are building up. If both channels test (with scientific methods) the same products, I would expect near same results. If the results vary, then the product may have looser tolerance, someone may have recieved a "special" unit or the tests are not carried out properly. I think the latter would be the friendly competition you and Linus mentioned. You should compete but also work together in becoming better at what you are doing. You are doing a great service to the public by testing all those products. If both of you become better because of the "competition" everyone wins.So keep up the good work, I am really looking forward to it!
Thanks to GN you made Newegg take back those awful Gigabyte PSUs which I was forced to buy as part of bundle. Guess what I did with that money? Yep I bought a ton of tacos, jk I bought a mod mat. Really like it. Keep holding companies accountable.
Steve,I have been a Materials planner and estimator for 8 years. You nailed the warranty statement! Our company also warrants product the same way. We view products in 2 ways. The consumable part of the product vs the indirect material of the product. We don’t warrant the consumable part (The rubber mold in your case) because it is designed to absorb “X” force over time and is designed to breakdown intentionally (Like a Grinding wheel, designed to breakdown and quality is decided by the rate of consumption). We do warrant the indirect material (f.e. The metal retaining ring inside the grinding wheel, which is never designed to break)
Abrasives by nature are designed to slowly wear away. One might make an analogy that soap bars behave similarly as you are trying to use the consumable material to clean with, and as time passes you lose some of the lifespan with each use. Break pads are another type of consumable used to protect the use of your entire car's break calipers by having only one consumable component be replaced. Grinding disks by nature are meant to break away such that a new cutting surface can be exposed, and cannot be given a warranty based on usage. And to elaborate on what idleoutcaster mentioned about the potential injury of the wheel not breaking, this is an occurrence in which grinding wheels get clogged by porous materials such as aluminum or from taking heavy cuts. This results in the chance that the wheel can quite literally implode causing potential fatal injuries to the operator.
@IdleOutcaster thank you for the explanation. I never considered this.
@Dark Ice it’s not necessarily meant to break, just that all things have a life span. Using grinding wheels as an example again, if the wheel never wore down the user would be in danger of it not breaking. In this case the energy would transfer through the grinder instead of being broken at the wheel. This would cause the grinder to get caught and possibly injure the user.
may I ask why things would be designed to break, or is it just to make the product cheaper?
So basically right now, GN 7 year warranty sucks and Linus Lifetime warranty is god tier…
Linus is great at putting his foot in his mouthAt least he recognized it and addressed it live. Again. Because he does live lol
A $250 backpack should last minimum 5-10 years with regular every day use. That is a PREMIUM price. My $300 camera bag has 7 year warranties and it's one of the reasons I bought it.
Hi Steve! This stance on warranties is extremely pleasing. I was very disappointed with Linus for his new, consumer unfriendly hot take, and I'm so happy to see that you are willing to speak against it, even if you are friendly with him. After years of watching you on and off, I'm finally deciding to subscribe because this is something I want to support, and I appreciate you being in this space.
LTT sadly went downhill in the last couple of years...
I get that Steve did point out it was an offhand response but there is no way he couldn't have foreseen this "Us vs Them" spin making it look like LTT is standing behind said comment when he could just ask Linus if that's the case. FFS Linus has on multiple occasions called Steve live on stream for a joke, I'm pretty sure he has his number.
@TheDeathmail and the guy clearly knows nothing about the very good history LTT built over YEARS taking care of their customers. It was a bad 3 second response on a live show but their actions have spoken much louder than him just saying "There isn't a written warranty" when in the past they have shown themselves to be completely willing to mass-replace customer orders when a stitching defect did show up in the beanies and follow up with the manufacturer to correct it for the future. Everyone here is talking about Linus supposedly being sketchy by an offhand response but Steve has been around for years to see firsthand that Linus and LTT as a corporation is pro-consumer and literally jumped on a couple seconds of livestream to make big news despite being able to EASILY reach out to Linus for a direct comment/correction. No he'd rather throw it in as his HEADLINE topic for HARDWARE news just to a week later say he's no longer going to cover non hardware related LTT things.. Kinda seems like even Steve realized he jumped the boat with this one.
I love how the first thing he mentioned wasn't disappointment with Linus but a reminder that it was just a live show answer from a sudden question and it should be taken with a grain of salt...
LTT going technical is a laugh. No way you can buy yourself into what Gamers Nexus is all about.
Hard to get into that when he's too willing to share his shitty politics. LTT has been rather unwatchable for a while. Better technical stuff on other channels. Better entertainment on other channels. I find this nexus guy to be far more specific with details a questioning consumer might be curious about. All around a better channel.
It's a good opportunity to experience the peak of "mount stupid" after they try to buy their way to it.
Warranty contracts are precisely there to solve disagreements about the meaning of "trust me".
@barnett25 We have a mafia owned large tech stores here in Serbia that are close to government, and you can forget about courts, the only way to get warranty respected is to yell at them at the shop for few hours, for couple of days. Other than that you can forget about warranty being respected. And if you are easily offended by passive aggressive shops workers, that sometimes throw insults at you, than you are also out of warranty.
@Michael F. Linus thought of retirement already. Even if he'll meet truck-kun and gets isekaied, LMG will continue to operate. However there'll be no Linus to trust him bro and there will be no warranty for premium-priced backpack, which is bad for consumers
@Filipe Saramago In North America it is an incredible burden. I am not saying I like our system, but it is unrealistic for the average person to do anything more than live within it.
@barnett25 ultimatly its a court. Having that clause is what allows you to sue them and have a court decide on that point
@barnett25 you talk as if taking a company to court is some incredible burden. Here in Portugal you can sue a company by simply filling out an online form
I love the level of transparency you have with everyone Steve. Big businesses could learn a lot from you.
Don’t think so, Steve is just a witch-hunt snob that preys even on his friends did it with Austin Evans and now with LTT. Two weeks have passed LTT has a lifetime warranty now that surpasses the 7year GN has and he hasn’t said a thing at least he should have contacted Linus before lashing out like this even if you don’t consider him a friend maybe as a professional courtesy. Transparency is way more than saying bad stuff someone else did transparency is saying both the good and the bad and recognizing when someone ammends their mistakes transparency is more than a headline.
Good guys GN again. You are consumer focused and always morally on point. And it's not just to look good but because it actually reflects your values. And this is why so many of trust your reviews over many other tech channels.
So, in regards to "LTT" stealing away from the technical testing, I don't think they will... at least to an extent. I always have seen LTT's videos are more "viewer friendly" for the general public, while your videos have always been more "tech friendly." Your videos explain things VERY WELL with technical reasonings and such. While LTT just gives you comparable data.
I have bought 3 items and pre ordered the Back pack from Linus TT and I am pretty pissed about the new updated warranty. Limited Life time warranty unless it falls apart from age LOL.
Is that the "new" warranty statement from them? You gotta be kidding..
Wow, Steve actually went for it. The absolute mad lad!
@pierb2 He wasn't asked “what's your opinion on lifetime warranties.” The question he was answering was “what will be the backpack warranty?”
@hellterminator lol y'all don't know shit. He never mentioned NOT to include a warranty, there is already. He was just arguing about the point of a LIFETIME warranty
@awesomeferret Yeah, but the company _has to_ die for the warranty to be void. If you don't provide a warranty, you can simply ignore your customers' problems and keep doing business as usual.
But he didn't even try to argue against Linus' logic. It's almost like this is an inside joke since you really have to work hard to figure out what's supposed to be controversial here. Or do that many people really think that a lifetime warranty will magically exist when nobody is there to provide its services? If a company dies, so does the warranty. I can't understand why so many people are putting so much effort into pretending otherwise.
@kozad if any thing its a reason to go back to the drawing board and plan out warranty options. Which i feel he will ultimately do, but only if he wants to sell his junk.... yes it is junk.
I just want to say I love how open you are about everything you guys do and that you want to do what’s right for everyone. I will definitely buy whatever I am looking for from you guys just for that.
I wish Linus well, I look forward to some "competition". To me though i'll happily watch multiple views and tests on products before i buy them. This is what i have always done its a win win for me. I won't just stop watching 1 person for another.
@Nerium Oleander how do you know this? Is this something he told you? Or are you implying based on your personal feelings?
@Chad Bizeau **Linus even did a video where he recommended a whole host of different channels for reviews.**Easy to say that to make yourself look good. Linus doesn't care about anything else but his image and greed for money and the need to show off and more so every year.
@Pabz The only one i've stopped watching is LTT personally.
Yeah it’s not a zero sum game. Not sure if this is even competition. They’re creating a larger market.
Watching Steve have a mental breakdown over the mobo names makes me feel justified in my similar opinions
The fact that a two testing Labs also have media outlets that are big enough that they cant be blacklisted means PR and marketing departments can't crap on us consumers anymore. This is so good.
Back when they announced the screwdriver on the LTT store I messaged their support asking about whether they had a lifetime warranty like iFixit. The reply (much like this case) was that they didn't provide a warranty but would "stand by the item 100%" and "assist however is necessary". Very weird and vague wording and a bit of a turn off for such an expensive product. Besides the fact that manufacturers should offer statutory warranties in a lot of countries, I don't see why a warranty policy is such a hard thing for them to lay out.
what I don't get about this "trust me/don't trust me" BS is: if you "stand by the product 100%", then what's the harm in putting it in writing, like every other company that makes and sells stuff does? if you're gonna 'take care of me' regardless of whether there is an official warranty or not, then why not offer an official warranty even if you don't "need a contract to do the right thing"?
If you even knew Linus as a brand you would understand that almost everything is going to be covered under the warranty as long as you didn't throw it into a fire pit on purpose I buy clothing and items from their store quite often I have only ever had a couple issues and despite them not really having formal warranties on anything they'll pretty much fix it no questions asked
@Ribert Franhanreagen That's exactly it, I don't get why everyone is so butt hurt about a warranty for a fricken backpack. If it was a major appliance, like a stove or a fridge and I can't live without it being fixed, then yes that makes sense. But for god sakes even for those items, if you don't like the fact there's no warranty or you don't trust the company that makes it, don't buy it! Everyone is looking at a Clip-Sharer merch to have warranty, good god, what is this world coming to? I don't see people complaining for warranty from crap they get on AliExpress. Buying from a Clip-Sharer merch store is like buying from a hobby shop or group buy, don't expect any warranty to last. Use your money to vote and just stfu and stop whining like a baby. We live in a world now where crying and complaining is the new fad.
Lol the debate. all company is same all they target is money and safeline. I fix it give lifetime warranty cause that is their main source of income like 90% or heck 100?, if they fail on the tools and a lot people return it, they just declare bankruptcy and at that point to hell with the warranty. Those lifetime is for tools lifetime? No it's company lifetime. As for ltt site they main earning is ads and not merchandise, now you think they will risk all their earning on some extra earning? Than you ask do they have no confidence in their products? No big company make long term plan only on confidence, how about when accident happen on manufacturing site or when a b c d situation happen? As I said company goal is alway more income and safe line.
@j33k Harbor Freight, "Hand Tool Lifetime WarrantyWe guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product. Limitations apply. Harbor Freight Tools will replace any hand tool that fails to properly work during the lifetime of the original purchaser. In the event an identical item is not available as a replacement: Harbor Freight Tools reserves the right to substitute a substantially similar item in its place. This warranty gives you specific legal rights and you may have other rights that vary from state to state. "There are actually a lot of companies, but consumers don't realize it. They just go buy a new tool.
steve, you got to be the most genuine, hardest working tech youtuber out there. keep up the great work.
I’ve had my GN tool kit for years. I love it. I used it to build a pc based almost entirely on your reviews, and I love the pc. The tool kit has come in handy many times for many unexpected problems and I’ve never had the slightest issue with it.
Man I need a friend like GN in a way that it's someone blunt with your faults but mature enough to dish it appropriately
Mark of a true company is that they directly address how they take care to make sure they only sell quality. Pre-ordered the foil skeleton shirt and I can't wait to receive it later this year. This is one of the channels worth each every penny of support one can give.
The big problem with this "Warranty Feud" is, as I've said before, that this is all coming from Linus "companies aren't your friends and you should not buy products on the promise of features to be added at a later date" Sebastian asking for people to *just trust me to do the right thing bro*.Don't get me wrongm I enjoy the channel. I appreciate much of what he with LTT has done for the tech space. But as for this issue, and much like his other myriad hot takes, he's just wrong. If you advocate for the right thing to be done for consumers at all times, you don't get to be the exception
@Spice Fully agree and i'm gonna lay an example here: my parents are landlords for the other side of their duplex house and for the past 20 years they respected tenants to be able to pay rent on-time. We have never had any real troubles until a recent tenant who did not pay rent, broke several appliances, and caused $4000 in property damage. My parents did not keep a ledger and some things were not clear in the rental agreement. This tenant did not want to pay rent, they did not want to let repairmen into the apartment, and they did not want to move out as eviction was proceeding. They harassed my parents and used the city to place code violations onto our house for the repairs my parents were unable to do because repairmen were not allowed inside the apartment. The city threatened to take away my parents' home because of the code violations and my tenant continued to refuse to leave. What was the remedy? The lawyer simply asked us to provide documentation for all of the incidents in which the tenant refused repairmen entry and to provide a physical ledger of all the missed rent payments. All troubles gone. The moral here is that having physical documentation is extremely important because you simply cannot trust the snakes in today's society who do not respect others.
@Gamer_Time What did he say that made you so buttmad
@My Experimental Life What did he say that made you so mad
@Cloud Nine Number one reason I can't watch anymore. I miss the content. I miss that series where they try to build a computer with a budget, but I just can't shake the air around him of being not only elitest but he's also always po'd it feels like. Maybe thats just me but it turned me off and I'd been a viewer since before he had kids even
They have become a company, simple as that. He might want to act like we're still cool and friends, but nobody ever was. The problem is, some people feel uncomfortable towards his take because they felt it would be different from what it ended up being. So they kinda feel betrayed a bit. Linus then comes up with the whole family thing, yet he doesn't let anyone else be the head of the company. So it seems like he wants to be there while also not be there when these PR stunts go wrong. For me, the style of the channel remained, but the substance changed a few years ago. It now feels a lot different. In fact, Linus himself seems to always appear like he slept on the couch for a week with no showering. Like he doesn't care for the image he built.
I would love to see y’all attempt to interview someone in marketing for these motherboard companies to get them to explain the names they insist on using lol
Thanks for all the hard work from you and the GN team. Top notch content that is incredibly thorough and insane commitment to anti bias. All the respect and appreciation or your dedication. Mod mat ordered. (t-shirt already in the pipeline) Keep up the great work!!
Really appreciate your coverage of the lmg warranty! I have a question concerning your mod mat: Why don't you include a graphic for front i/o to motherboard wiring? Is it not standardized? Otherwise this would be extremely helpful, I personally have to look that up every single time.
Well well, pushing people to do the right thing like always! I love your team
Never forget: businesses will do the absolute minimum they are compelled to by standing law and consumer protections coming from said law, nothing more. Companies are not your friends, to quote Linus - and no, he does not get to be the exception from that.
@de he literally says the internal policy is above the typical warranty. They are doing a warranty now to please you idiots which means he now technically doesn't need to go above and beyond but hey atleast you all got your pointless written warranty.
This is factually, objectively wrong. Much like people, quite a few companies will go above and beyond what is required of them by law in order to provide a service or sell a product. This includes various types of additional warranties, return windows, protections, etc.You know why? Because companies are ran by people, humans, and there's all kinds of different people in the world, so there are all kinds of different companies in the world. Some do bare minimum, others do not.
He has said in as many words to "hold him to even higher standards" What is your point?
we are working on that as a society right? no...? why not?
19:05 Haven't watched *that* music video in an age.Jensen giving employees a raise instead of firing anyone is an unusual but correct move. Not their fault mining crashed, and you need a strong workforce to keep making competitive products.
I feel like that was a fair response to the LTT warranty thing. I'm also glad that they ended up listening and are getting things formalized on that front. This is what happens when you have reasonable discourse and provide constructive criticisms in an informed way.
@ラテちゃん Same here. I find him a really hard watch now. The rest of the team make good videos but Linus seems to have stuck his head up his own ass, which then expanded to fit the size of that ego. Also I cringe any time he does anything server or network related having 25+ years enterprise experience in those fields I sometimes can't bear to watch or listen to what he does or his claims about the hardware. He needs to pull his head in a little. Accept he's doing well without the jesus complex he seems to have gained and all will be well. In fact, the canadian prime minister seems to have gone the same way power wise just lately.
@Nerium Oleander reading your other replies it’s clear you’re a hater making no real points but rather just hateful opinions. Good luck with that
@Chad Howell He is irate because he is a man child and relies on click baits. He should grow up and realize it's the internet. And for the longest time he still doesn't act professionally while taking credit for his crews work. It obvious that he has a lack of professionalism in this industry.
@Chad Howell If he's so mad about the response from THE INTERNET maybe he shouldn't say anything ON THE INTERNET about it? Pretty simple stuff. He's been online long enough to know how this works. Simp less. "They weren't going to be customers anyways" Yeah, tough. Sucks how people share their opinions on the public internet! Just like this one :)
@VideoGamesAreAwful The main reason I stopped watching LTT is because he's become a pissy lil baby about everything it starts to grate on a man's soul.
I really enjoyed this. Good work on pushing for a better warranty. An interesting mix of subjects. GSOH to the XXXtreme. Looking forward to maybe 7700 in 65 watts?
I got your toolkit a while back. It's working fine so far. I appreciate you are including the 7-year warranty retroactively to all people who had purchased before. Looks like it's time to get Modmat.
GN's straight forward transparent approach to everything, even when difficult for them from a sponsorship perspective, is why they are the only Clip-Share merch brand I have ever bought. It's refreshing these days to see a group dedicated to excellence and integrity, and I am happy to support that.
I love LTT. I thought that LTT bag was the best bag I have ever seen. I just don't agree with the warranty. I definitely will hold off on the bag for now until I see any improved update. I will gladly buy a GN bag if they come out with one though! I bought the mouse mat and it's the best mouse mat I've gotten. Amazing. It really is refreshing to see a company this dedicated to excellence and integrity. SUPER refreshing. Might get myself a mod mat now...
I love this friendly banter in the space of warranty and testing for "Friendly Competition". Great thing is that both of you will try to one up each other, and the fact that a smaller store is willing to do something like this, then Linus has even more pressure to be way more proactive about his stance on keeping himself up. Since he is a small to mid size company, there should be a good layout of an executive team in LMG, though the team is close-knit and should be able to delegate the tasks of warranty to the team even in the situation of Linus and family no longer being involved.
Props. It's nice to see a company that really cares about the consumer and consistently tries to improve and advocate for them.
The reminder that the tool kit exists and the level of support has made me realise I need one. Cheers Steve
I think the Intel GPUs could work REALLY well for emulation
I've never ever heard of a company extending warranties retroactively. That is such a gentlemanly thing to do, massive props for that one!
Seasonic did it recently for their power supplies. They extended all 10 year warranties to 12 years.
@Tams80 What do you mean exactly? Please elaborate
He's riding on a wave of people's misunderstanding of consumer rights. Pretty shitty behaviour in my opinion.
@IUseThisName ForMyGoogleAccount Usually it happens when something is causing negative publicity
X670E, hopefully AM5 has more PCIE slots on some motherboards. I personally find it hard to pay thousands of Dollars to buy a Threadripper Pro motherboard due to it having 7 PCIE slots quite useful for future upgrades.I 3D render so yeah.
I like the way Steve explains about Linus in a kind way and also says what possibilities could have caused this. I think both LTT and Steve are awesome 🙂
Linus literally saying "trust me bro", lmaooooo. You are selling a product, to consumers, "trust me bro" is not a policy.
I love how you are real. So much in this economy is smoke and mirrors. You guys are much appreciated.
There’s no way this doesn’t come up in WAN show in a couple hours.
Linus the "diva" needs not only to shower more often, but control a bit more what he says for the PR mess this represents at the end. Doesn't matter if it ends up being great, it was a weird response to something that should have been resolved before the product was even advertised.
do people really watch that cr*p 🤔
True to your word, it's titled "just trust me bro" lol. Good times xD
Has Linus insisted "warranty" has a completely new definition that we're all idiots for not understanding yet?
@Toaster_Bloke Kids probably.Don't have the mental ability to see him what he truly is.A slick salesman and nothing more.
I would totally watch a GN vs LTT tech competition with multiple categories.
I'm definitely considering getting one of these if the price is around what the rumors say.
I have wanted one of your toolkits and mod mats for so long! Once I have some larger accommodations, I will be sure to buy one. You all really deserve the support for all that you do in the consumer and tech space.
I was thinking to buy one of their mouse pads because it would be cool to have something in my PC setup from a channel I really like and supporting them through this as well, but when I checked one or two days ago it would cost me 47€ with shipping, which seems quite much for a mouse pad, on the fence now if I should buy it. But well, merch is always more expensive than normal products and somewhat unique as well..Would be great if the shipping would be cheaper and/or the mouse pad $5 less, though, but I guess that's just the problem living in Germany and buying something from the distant US.
I actually ordered one even though I live in a tiny appartment in the Netherlands. It really love the mat just as a giant 'mouse mat', it's a very nice material. Really just a cool product.
GN really is the change you want to see in the industry.
"You can sell products without warranty" In my country it's actually often required by law to provide a warranty, and I think that's a good thing..
@Kronos Hellsing He was a scum bag from the start with that character of his. It's just showing more now that he's got money
@Kronos Hellsing because he IS elite. Living in that top 10-15% sure does things to people.
@eye776 which makes him ignorant of consumer needs. He definitely does need better PR, before we all get wise to his, um... indifference towards his customer base.
@ラテちゃん He seems the same, you just didn't know his thoughts pre podcast nor have his experience and knowledge because how could you. He's one of the few people who you can give special exception to since he's a fucking walking QA tester and does need that money to get his company even bigger, the endgoal is to be able to have the company function even without him. Like linus says, if Linus dies and the company gets sold off to some soulless company, theres nothing your warranty can do. I've been fucking ghosted by cooking knife companies the most.
@Gamers Nexus You are missing the point.
memory channels and (official) ECC support is also an important factor that distinguishes Threadripper (Pro) parts. It's not (just) about lane counts, since I can see a lot of people using this just for shear CPU compute or virtualization where those channels really have an impact in performance
Steve "Big Warranty" Burke dropping it on the table, that's how it's done! Awesome stuff.
Keep doing what you are doing! Heading the way things are done... come on... lots of cash to kill the industry is not healthy but you are always the first there all that matters. Love the shows. Stay strong!
Well said Steve. You're a gentleman and a scholar.
The best thing about "friendly competition" is that there's so much going on in the space that one outlet can't even cover it all - with more people doing in depth analysis, it means we can get more details from more products quickly, and for major products with a lot of attention it means that a second opinion is always checking your work and adding to the data. There's literally no lose here.Some people might argue "hey if you've watched an LTT labs video on (x) why would you watch the GN video on it too?" but when I'm thinking of buying something, I tend to shop around for reviews and analysis, so if I'm interested I'm gonna just watch both videos.-----LTT have a lot of catching up to do though, for analytical content. The last major video I watched of theirs for researching a product I was actually interested in was a long video comparing 50 sets of earbuds to find "the best ones" They tossed out several very well regarded sets for "bad packaging" without testing anything, then recommended Raycons (which are very average earphones at 10x the cost they need to be) - I love the content from an entertainment standpoint, and I'm hoping LTT Labs will step up to the plate for serious analysis.
I agree and truly hope they can change the format of labs in a entertainment yet informative way, liked the one about dashcams. To be honest im a little bored of the poorly school project format of steve good info but dude get someone to help you on how to properly convey the message. Is like get a copy/paste intervention bro…
Linus thinks you're pirating his videos if you use an ad blocker, so i quit watching his channel.He's also paid by several manufacturers. You cant get unbiased info there.
@Bip Bop coincidence of funds and availability? LTT is a million dollar company, you can say "coincidence of funds and availability" for GN but not the million dollar company owned by the millionaire. more often than not LTT has copied other tech channels ideas, but what would you expect from the LTT ceo who ran out of ideas after his "unboxing videos sell" idea
@Kayla Riley I don't think he was copy pasting at all. He had cited which tech sites, tech journalism that aren't any more as his inspiration. The timing has more to do with coincidence of funds and availability.
@Dirge watch LMG's Tech Quickie channel or the tech linked tech longer. Sounds like you're going to like labs content, once they finally get that site up.
I knew the 40 series would be a million watts. I've been saying it for months. Hopefully now AMD have perfected the bicycle, they will develop a micro nuclear reactor.
This channel is always my go-to place for reviews and professional, quality content. You inspire me to wanna make my own youtube channel and work with this kinda thing... what a nice dream. Cheers guys!
Very impressed that GN warrants the third-party ESD strap and cord against failure for 7 years. I highly doubt the OEM has such a robust warranty. I work in electronics manufacturing and we treat ESD cords and straps as consumables. The first one I was issued when I started last year failed in the first month (we test daily).I also want to note that Mod Mats are equal to or better quality than the industrial ESD mats we use in manufacturing.
If Intel’s drivers were on par it would be far more interesting
Just when you thought Steve raised the bar enough. He says, “Here, hold this mod mat for 7 years.”
@Yves Poezevara im gonna need you to get WAAAAYYYYY off my back about this... 🤣
i mean it's only a mod mat. there's nearly no failure point.. that's super easy to warranty, barely an inconvenience. It's curious to see GN stance when they will make a product that suffer way more from use.
I can't even reach the mod mat he is holding it so high.
im not sure I could hold it for 7 minutes... 🤣
Next thing you know it will be 14 year warranty
A thoughtful, well considered response to the whole warranty thing. Followed by a series of absolute destructions of LTT's policy, their lab and their business as a whole. Beautiful!
The warranty thing isnt even about opposing warranty, or about money. its all about his fragile ego and insecurity. Linus thinks unions are good - but says his workers unionizing would be a personal failure, either trust him or dont work for him, he's a good guy so why would you need a union. He thinks warranties are good, but if you dont trust him you shouldnt buy form him so why would you need a warranty, he's a good guy.He NEEDS to be the special case. He doesnt get how dangerous his take is from every angle, because he's blinded by his need to be loved.
Love y'all. That's all I got today. Keep doing what you're doing. 💪
Gotta admit, I went in expecting a lot more salt. This was much more level and polite than I feared - i respect that
I really like both GN & LTT, I've been watching both channels for years. But I have to take side with GN on the warranty issue. If there isn't anything in writing "Linus' good faith warranty claim" MEANS NOTHING!!! they can AND WILL deny whatever claims they want. PERIOD.
Got gonna lie; Nvidia giving their employees raises during record inflation is one of the more surprising corporate stories going on right now. Wish more did this...
I am patiently waiting for the mod mats to be available again. Love the content. I recently purchased the bar runner, tool kit, preordered that awesome foil shirt, coasters and glasswear. Only a slight defect on the bottom front of one of the glasses but not bad enough to do anything about. Amazing quality overall!
You should consider sending them a picture or something of that defect just for posterity mayhaps it could solve a future problem.
As a subscriber to both, and getting the news from a hardware unboxed video. I agree with steve, there needs to be a more in depth warranty on it. Its just good business. People get sued for anything these days and its cause law has loopholes and limits. Setting those limits to be as clear as possible is good.
I just feel all product manufacturers should be required to have and participate in warranty programs that are stated clearly in writing.
Re: warranty, I agree fully. Warranties do have value in a very real and legal sense, and also by claiming "we'll take care of any issues" without a clear written warranty (in place at the time of purchase!) Linus is opening himself to unlimited warranty claims. It is absolutely reasonable for people to want to know where they stand before dropping CAD $250 on a frikkin' backpack!
@Pedro but if they'll stand by their products no matter what, then why not just offer a warranty (even if they think it's pointless) just to shut the haters up? not very invested in this debacle at all, I just find all the LTT fanbois doing damage control on Linus' behalf hilarious.
@Elijah Another idiot who tries to hide behind laws and promises. Sad fact of life is the only person who you can truly count on is yourself. Life is going to be painful for you, there will be disappointment for you at every turn. Talk about first world problems and a sense of entitlement. I had a 9 month old laptop with a screen which decided to play up. An Asus Tuf F15. I could have repaired it through the warranty. Do I really want to be without my device for the next 6 weeks and loose all my data in the process? No I didn't. So I ordered a better screen from a 73% Panda colour coverage to BOE 93% and bought a monitor to use while I await delivery. It is not just about the cost saving their are other implications to it. My repair will actually upgrade the laptop and retain my data, there is no need to reinstall windows for a monitor change. If I could have got a same day screen or even next day change under warranty I may have used it but removed my nvme before I sent it.
@Elijah "No-one cares" ... says the guy who got all butt-hurt and triggered, accusing a tech media channel of fucking over an entire nation 🤣🤣
@Suspended4th Keep simping dude. No one cares.
@Elijah They are legally binding, only if you have the wherewithall to take a company to court 😕
Need to do an updated video on the tricks companies use to try to avoid honoring their warranties. I had Gigabyte damage my property to avoid fixing a RMA.
This is why we love GN
Steve and team, I'd very much be interested in seeing a full review (and teardown) of new BIOSTAR boards to see if the company produces the same meme-worthy rubbish it's known for, or if the company has increased its production processes and now produces boards with quality comparable to established high-end brands (even if some of them such as Asus are now in the BIOSTAR category in terms of quality, in my experience). Any chance of this happening? I can't ask any other Clip-Share-based media outlet as there's a lack of trust in methodology. GN is the exception. Hope you're all enjoying your weekend.
@ラテちゃん Asrock used to be the budget brand, but provided excellent quality. It's a shame they realised how good their boards are and increased the price accordingly! On the other hand, Asus has not innovated for about 7 years, makes low-quality boards, and has atrocious customer support. I regret buying Asus with my recent build as I thought it would be of the same quality that 2016 Asus was - great. Instead, it has nothing but faults and is terrible. I'd label Asus the new BIOSTAR.
Very interesting, I had a bio-star board a few years ago but I dont recall having any issues about it. It does explain why it randomly just s'd out on me though .Now I have ASRock :)
I appreciate you Steve, love your content. Wish I could buy your products but times be that they are. The only Tech guy on youtube my girlfriend likes listening too with me.
Before my next build I will be getting a ModMat. You guys are great!!!
Me too, I don't know when it will be considering the amount of past and upcoming disappointments in the tech industry, but I know one of these mats won't disappoint me.
You won't regret it, make sure to get the VOLTA mat!
Highly recommend it. I was really impressed for everything that came with it, the versatility, the quality of product. I always go into purchases with a very low bar however I was exceptionally blown away by my modmat purchase. Truly a good product that I've used a ton since I got it.
I got the Mini for my Service & TestBench, it is AWESOME!
Highly recommend the Mod Mat.
250$ for a backpack? Is that with coffee machine?
I am inclined to agree with Steve on that warranty conversation.
Steve's annoyance with motherboard marketing is so hilarious. "All the motherboard capabilities" part got me 🤣
MSI: you know I was godlike onceGod: I saw, things were going well until you socketed the wrong CPU
Love GN and LTT both. Friendly competition never hurts, just makes a better product for us.
@ラテちゃん why is it a problem man, politics have a lot to do with tech as with everything and i enjoy channels i like expressing their thoughts about it
@arboldemelones You intentionally missed the entire part where he said he doesn't want politics on a tech review. You are part of the problem.
@supra107 Yeah that was definitely weird and creepy of him imo. Idk i get his point but it just came off so weird and out of place to me.
@Sgt SealCluber I agee, "WAN is on LTT so it's LTT". I don't know why people are pretending it's separate. It's the same guy even. Just because you guys don't like the argument doesn't mean you move the goal posts. Sgt is right, imo.
@Sgt SealCluber its normal to be biased against a hateful figure who is responsible for the worsening of the conditions of many people, especially against marginalized communitiesyou wont hear me talking about tolerance because i wont be tolerant with him or anyone who actively supports him (like you, smartass). you are definitely wrong and i think you should reconsider your values and beliefs
true friends hold each other accountable.
I'm surprised that LTT had such an odd stance on guaranteeing an expensive product.
I can imagine the upcoming videos about warranty benchmarks on various youtubers 😆
Activated Google Assistant to turn off the light while I was watching this. Google didn't hear me tell it to turn the light off, instead hearing Steve talking about LTT warranties, Google asked me if I would like to know more about standard return policies 😂😂
Gotta love Steve here singlehandedly delaying the Wan-show by posting a video calling linus out minutes before it normally starts lmao
@Brenda Kowen yeah I agree with what you say and whilst a big fan of linus I've gotta say he handled this warranty stuff really badly for the first week
They're supposed to be friends though, Linus has brought a lot of viewers to Steve's channel and vice versa. I agree with what he's saying, it just leaves a bad taste in my mouth.
Team Gamers Nexus, keep up the great work!
By now, all I can say about the Nvidia GPU power is that it'll be a positive integer
Make it clear, and concise what you cover. I'm not buying a $250 product with no warranty. Fuck that.
It's already expensive for what it is over hype
You just ooze integrity. Honestly can't think of someone who seems more principled in this media space.
On a backpack that is $250 USD, it should come with a warranty, I have a SOC backpack that was half the price and it has been great with a warranty. Especially since LTT is bragging about durability.
No backpack, in any circumstances, should be $250…
@Rick Storm holy shit why are you so salty
@Nice Dreams Even shirts. I'm an artist. Everyone is mind blown that my shirts are $19. Simple answer, I only make 4 bucks off each one instead of 20. Those sweaters you see for 49.99 59.99 etc are all the same sweater that costs me 18 bucks (USD) to get in blank the only difference is it's got a logo sewn on it, it's 3-4x the price. (fruit of the loom or what have you, any company really, not to disparge fruit)
@Elliot Kaufman google it. They cover pretty much everyhting short of you recording yourself setting it on fire
@Nice Dreams OP said 95 percent of their store can be found for 1/4 the price. I am saying i doubt those statistics.
Let’s be honest here…there hasn’t been a whole lot of good graphically demanding games as of late